What are the responsibilities and job description for the Full-Time Teller/Customer Service Representative/Loan Support Specialist position at Apple River State Bank?
Join Apple River State Bank as a Full-Time Teller / Customer Service Representative / Loan Support Specialist in Darlington, WI, and embrace an exciting opportunity to grow within a vibrant community bank! Experience a fun and relaxed working environment where your problem-solving skills can shine while directly impacting customer satisfaction. As an onsite professional, you will build meaningful relationships with customers and collaborate closely with a dedicated team that prioritizes customer-centricity. You'll play a vital role in helping clients navigate their financial journeys, providing essential loan support, and delivering exceptional service that sets us apart. Here, every day is different, and you'll be part of a dynamic culture fostering both personal and professional growth.
You will receive great benefits such as Medical, Dental, Vision, Accident, Critical Illness, Life Insurance, Vacation / Sick Time, Holiday Pay, and 401k / Profit Sharing. Become an integral part of a team that values your contributions and offers opportunities for career advancement. Come grow with us!
Hello, we're Apple River State Bank
As a community bank we provide a wide variety of financial services but delivered in a personalized manner only small banks can offer. Apple River State Bank was chartered in 1948 and opened in Apple River, Illinois which still remains a locally owned financial institution. As Apple River State Bank evaluated the local markets, it concluded that branches located in the expanding communities of Jo Daviess County was a means of enhancing its long-term opportunities and offering true community banking services. As a result, Apple River State Bank has full-service branches in Apple River, Elizabeth, Galena, Hanover, Scales Mound and Warren, Illinois. In Wisconsin we have two full service branch locations one in Hazel Green and Darlington.
Are you excited about this Full-Time Teller / Customer Service Representative / Loan Support Specialist job?
As a Teller / Customer Service Representative / Loan Support Specialist at Apple River State Bank, you will be at the forefront of delivering exceptional customer service in Darlington, WI. Your responsibilities will encompass processing new account transactions and guiding customers in selecting the right financial services. You'll open and maintain various account types while fulfilling daily Teller duties through transaction handling.
Your role will also involve fostering strong customer relationships, promoting business for the Bank, and referring clients to specialized staff for additional services. Additionally, you'll assist with loan applications, generating necessary documentation and managing payments, insurance, and advances on lines of credit. This multifaceted position is perfect for individuals eager to contribute to a thriving community bank while honing their financial acumen and customer service skills.
What matters most
To excel as a Teller / Customer Service Representative / Loan Support Specialist at Apple River State Bank, you'll need a solid foundation of customer service skills and relevant experience. A high school diploma or GED is required, alongside one year of related experience or training. Strong interpersonal skills are essential to foster positive relationships with customers and provide personalized service. Familiarity with banking software and tools will aid in efficiently processing transactions and managing accounts. Previous experience in customer service is a must, while loan support experience is preferred for handling loan applications and documentation.
Additionally, problem-solving abilities will be crucial in assisting clients with their financial needs and navigating various account services. The ideal candidate will be detail-oriented, adaptable, and ready to contribute to a positive working environment that prioritizes customer-centricity.
Knowledge and skills required for the position are :
- High school diploma or general education degree (GED); or 1 year of related experience and / or training; or the equivalent combination of education and experience.
- Previous Customer Service experience required.
- Loan Support experience preferred, but not required.
Join us!
If you have these qualities and meet the basic job requirements, we'd love to have you on our team. Apply now using our online application!
