Americas Reseller Operations-New Product Introduction Program Manager

At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Our Reseller Operations New Product Introduction (RO NPI) team is an integral part of the America’s (AMR) Operations Team. We are looking for exceptional candidates with strong leadership capabilities, capable of leading in both strategic and tactical situations, and adept in handling both vertically and laterally in the organization. The candidate must be capable of developing and utilizing analytical models to evaluate complex data sets, identify trends, and provide actionable insights to drive critical business decisions. The candidate will be responsible for building positive relationships with business partners both within and outside of our organization, demonstrating unyielding ownership and accountability, and using these strengths to influence the direction of the business in the function they support.

Description

AMR RO NPI Program Managers should be driven, flexible, comfortable with ambiguity, and articulate problem solvers who can multi-task under dynamic timelines to meet product launch objectives, delivering timely solutions for custom requirements across a broad range of capabilities and customized offerings. You will evaluate supply chain risks and implement contingency plans to mitigate consumer impact, including ad-hoc analytical problem solving during unprecedented events. You will also identify process improvement/change management opportunities (tools, workstreams, systems) and drive solutions from conception through implementation, developing solutions directly or through partner teams.

Minimum Qualifications

• 3 year’s experience leading execution in the areas of operations, supply chain, program and/or project management
• Consistent record of leading diverse, complex projects, combined with the ability to execute tactical activities and tasks
• Excellent communication skills, both written and verbal
• Strong organizational and collaboration abilities
• Confidence in managing and navigating ambiguity successfully
• Demonstrated ability in business process re-engineering with an acute attention to detail and continuous innovation
• Excellent forward thinking capabilities, able to see beyond the current state, proactively identifying risks/opportunities
• Proven experience working optimally in a matrixed and global organization
• BA/BS Required. Ideally in Supply Chain, Business, Finance, Economics, Marketing, Engineering, Computer Science or Management Information Systems, or relevant field.

Preferred Qualifications

• Manage cross-organizational teams to roll out new products, systems, and solutions to market while ensuring complete confidentiality; driving organizational, systems, and people readiness.
• Own new product/systems/tool launch plans, providing updates on critical checkpoints and elevating risks to business partners and executive team.
• Present, defend, and influence supply chain capability and technology roadmap to Apple’s senior executive leadership and cross-functional stakeholders.
• Develop/Provide inputs to time dependency models for key milestones, building contingency plans and knowing when to recommend changes and/or when to escalate.
• Evaluate supply chain risks and implement contingency plans to mitigate consumer impact, including ad-hoc problem solving during unprecedented events.
• Identify process improvement opportunities (tools, workstreams, systems) and drive solutions from conception through implementation.
• Stitch across a global cross-functional teams throughout the supply chain, both technical and functional, adjusting communication and messaging for intended audience/stakeholders.
• Demonstrate and explain complex business plans/processes, systems, and/or tools with a focus on the upstream/downstream impact and relationship between multiple functions and/or decisions.
• Engage with cross-functional stakeholders to gain perspective on scalability, risk, and unique regional differences; drive best practices globally and strengthen harmony among integrations.
• Develop and utilize analytical models to evaluate complex data sets, identify trends, and provide actionable insights to drive critical business decisions.
• Drive innovation opportunities within our supply chain aimed towards achieving Apple’s Sustainability and eco-friendly goals of Carbon Neutrality throughout our supply chain by 2030
• Proficiency in computer science fundamentals, including data structures, algorithms, and software development, enhancing problem-solving capabilities and project efficiency a plus.
• MBA or Advanced Degree preferred.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .

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