What are the responsibilities and job description for the AppleCare Script Librarian position at Apple?
Summary
Posted:
Weekly Hours: 40
Role Number:200595047
The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.
Our team leads the most challenging cross-functional QA initiatives in AppleCare. Such initiatives involve multiple systems and require complex testing activities across the AppleCare organization. We turn ambiguity into order and know how to execute big projects successfully and with the highest quality. Our Quality Assurance Methodology (QAM) team has an opening to help organize and operationalize our AppleCare Test Script Library. This position is an excellent opportunity for individuals who love quality, testing, and bringing order to chaos to make a difference to how projects are delivered at Apple!
Description
The AppleCare Test Script Librarian will ensure the AppleCare Script Library is maintained and ready to support any and all testing projects. This includes :
Ensuring projects plan for and complete any needed Script Library updates ahead of testing,
Collaborating with invested parties to identify any necessary changes to the library, as well as assigning the work to the appropriate quality engineering team for completion,
Reviewing Process Library changes and aligning with needed Script Library changes.
Establish a process to connect automated test cases to building blocks and alert when new automation is needed.
Support stakeholders and quality engineers identify test execution strategies for complex projects.
Ensure that all disclosed project guidelines are adhered to. Additionally, support the team in bifurcating test cases that necessitate modifications to accommodate a project under disclosure, preventing non-disclosed projects from accessing the modified test cases.
Develop a deep understanding of test strategies and practices to ensure that the library evolves appropriately and continuously supports the needs of the AC Technologies team.
Organize all test scripts so that the project team can quickly locate them.
Minimum Qualifications
- 3 years of proven experience in quality engineering
- Extensive experience with Radar, including Component configuration and access control management, and a comprehensive understanding of Radar Test functionality.
- Knowledge of quality management systems, tools, and methodologies
- Strong commitment to technical quality assurance as a key part of the software development cycle.
Key Qualifications
Preferred Qualifications
- Proactive and collaborative, and ready to play a crucial role in our ambiguous and complex landscape, managing the AC Script Library and driving what matters.
- Strong analytical, problem solving and creative thinking skills.
- Possess outstanding communication and presentation skills (written and verbal) at all levels of an organization.
- Comfortable and adaptable in a fast-paced environment.
- Ability to build and maintain strong partner relationships and demonstrate strong interpersonal skills.
Education & Experience
Additional Requirements
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.
