What are the responsibilities and job description for the Engineering Program Manager, Cloud Infrastructure, Apple Services Engineering position at Apple?
Summary
Posted:
Weekly Hours: 40
Role Number:200593165
The Apple Services Engineering team is one of the most exciting examples of Apple’s long-held passion for combining art and technology. These are the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books. And they do it on an extensive scale, meeting Apple’s high expectations with dedication to deliver a huge variety of entertainment in over 35 languages to more than 150 countries. Our Program Managers partner with engineers who build secure, end-to-end solutions. Thanks to Apple’s unique integration of hardware, software, and services, engineers and Program Managers work together to build a single unified vision. That vision always includes a deep commitment to strengthening Apple’s privacy policy, one of Apple’s core values. Although services are a bigger part of Apple’s business than ever before, these teams remain small, flexible, and cross-functional, offering greater exposure to the array of opportunities here. Our team is looking for a dynamic EPM to help build and run services that millions of customers use every day. We are looking for star performers to drive projects for various areas of Apple Cloud Infrastructure. You’ll be partnered with a team whose mission it is to build, maintain, and improve Apple’s most critical cloud services. We’re looking for hardworking, passionate people to join our amazing team where we focus on extraordinary service availability, scalability, and security while defining standards, implementing standard methodologies, and improving operational efficiency. If you love non-routine work that requires social intelligence, complex critical thinking and creative problem solving, we’d love to hear from you!
ABOUT YOU: You are an ambitious individual who is proactive and able to work under minimal supervision at a detailed level while taking account of interdependencies at higher levels. Can you coordinate multiple projects across multiple locations? We need someone with excellent written and interpersonal skills who pays attention to the details and is highly organized. You have experience running a complex set of software deliverables with many interdependencies and have a successful track record being a phenomenal partner within teams and across organizations in engineering, design, and leadership. You have strong communication, organization, and leadership skills as this is relevant in our complex environment. Are you ready?
Description
The Cloud Infrastructure team, as part of Apple Services Engineering, is seeking an extraordinary engineering program manager (EPM) that can help deliver innovative software developer tools/services and cloud technologies that will shape the future of software development at Apple. You’ll partner with teams across Apple to provide them with a rich developer experience that enables first and third-party cloud technologies including cloud provisioning, software lifecycle observability, deployment observability, service offerings, solution blueprints, and more. We're a fast paced organization with bold goals, a large user base, and the autonomy to build the future of application/service development at Apple. Teams across Apple rely on us for innovative developer tools and services that help them build services that scale globally, are highly available, and "just work”. We listen to different perspectives, help surface innovative ideas, and drive decisions that move us forward. You'll need a strong background in program and project management complemented by your technical abilities. Strong communication skills are essential.
Minimum Qualifications
- 5 years proven experience in software development project management.
- Knowledge of full lifecycle development process — including requirements analysis, design, development, deployment, testing, and maintenance.
- Experience in Agile methodology.
- Knowledge of cloud technologies such as Kubernetes, databases, object storage, caching, and messaging.
- Knowledge of CI/CD technologies (e.g., Tekton, Bazel, Spinnaker, base images, CDEvents), developer portals and solution blueprints.
- BS/MS in Computer Science, Engineering or similar technical field or relevant experience.
Key Qualifications
Preferred Qualifications
- Strong verbal and written communication skills to represent at all levels of the organization.
- Able to interact with large developer communities and large internal customer teams, gathering input on evolving needs and sharing both needs and project status with senior leaders.
- Strong facilitation skills (requirements sessions, design meetings, progress and status meetings).
- Comfortable working with engineering leads and their teams to drive the use of standard methodologies and processes (e.g., planning, schedule management, Agile, communications) and drive adoption.
- Ability to handle multiple simultaneous end to end infrastructure, technical projects and partner community comprising of various engineering teams and their partners.
- Experience at prioritizing features, and technical road maps.
- Self-motivated individual who is able to grasp new technical concepts quickly, adapt quickly to change and collaborate with interdisciplinary teams and partners.
- Strong analytical, troubleshooting, and problem-solving skills.
- Understanding/experience of cloud security
Education & Experience
Additional Requirements
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $157,000 and $236,300, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.
Salary : $157,000 - $236,300
