What are the responsibilities and job description for the Readiness Manager, Apple Store Online position at Apple?
Summary
Posted:
Role Number:200587850
Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.
Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.
The Retail Online team is looking for a Program Manager to manage readiness activities for Online Store. The Retail Readiness organization is responsible for planning and executing business strategy, Support readiness for customer experience initiatives. Team is also responsible for promotions & campaigns readiness across the Apple.com/shop, Apple Store App & five additional digital customer platforms across 39 countries. We take pride in Surprise and Delight moment for our customers and our goal is to provide the best in class experience.
Description
In this role, you will work with Commercial, Retail Marketing, Marcom, Product Operations and Store Operations teams to plan and implement readiness activities for Commercial Programs, Customer Experience Initiatives & Promotions / Campaigns. You will be responsible for Program Management from very early stage of ideation all the way to launch stage.
The Retail Online Readiness Program Manager is a natural leader and facilitator; a strategic problem solver who can “connect the dots” at multiple levels; is driven, organized and detail oriented; communicates with ease at all levels; is adept at facilitating actions and resolving conflicts; manages through relationships and influence; and displays grace under fire.
Responsibilities:
- Drive plan of record for all key work streams - including commercial, product operations, marketing and retail operations.
- Effectively manage alignment and communication between stakeholders, subject matter experts, and other internal groups.
- Analyze risk and develop risk mitigation plans - Provide weekly readiness updates
- Drive process improvement activities across multiple work streams
Minimum Qualifications
- 7 years of experience managing projects or programs with varying cross functional partners, stitching together teams to implement the business strategy
- Experience and knowledge of multiple teams: product online, merchandising, sales, supply chain, capacity planning, & logistics
- Strong focus on problem solving and has the ability to identify and implement scalable solutions
- Sharp eye for details with a “hands-on” and continuous improvement approach to identify inefficiencies and design improvement processes
Key Qualifications
Preferred Qualifications
- Excellent presentation and analytical skills
- BS/BA degree or equivalent experience required; MBA or advanced degree is a plus
Education & Experience
Additional Requirements
Pay & Benefits
- At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $133,900 and $201,300, and your base pay will depend on your skills, qualifications, experience, and location.
Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.
Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.
Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.
Salary : $133,900 - $201,300
