Senior Manager, Communication Engagement Job at Apple in Cupertino

Summary

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work. The worldwide Apple Retail Engagement & Marketing (REM) team defines, makes and delivers programs, campaigns, initiatives and experiences that help Apple Retail’s customers and teams discover, be inspired by, learn about and go further with Apple’s products and services, and does so in a manner that is true to our values. The Senior Manager of Communication Engagement will be a key leader for the team and our work. They will have the opportunity to drive global strategy, demonstrating communications expertise and deep understanding of team engagement strategies that drive behavior changes to positively impact customer and employee engagement.

Description

The Senior Manager is dedicated to the audience and customer — from behavioral insights to ways of connecting. They strive to enhance team members' experiences, deepen belonging and connection, and help drive employee engagement / relations in a way that is consumable and valuable for our teams. They craft the strategic approach and influence outcomes, not just tactics. They are an expert at framing the problem and fueling teams to get to the solution. They synthesize large amounts of information into key insights that are compelling and cut through clutter with plans that put the right information, in the right place, at the right time, for the right person. This role will live at the intersection of our HR People teams, Employee Relations, Legal, Corporate Communications and PR as well as in partnership with our Field Leadership ensuring stakeholders and our team members' needs are kept in balance.

Responsibilities include :

• Influencing executives across Apple to articulate the vision for Apple’s retail team members.
• Developing and leading the engagement strategies with clarity on what needs to be communicated to whom, when and how.
• Leading the effort to up level our communications playbooks and approach, so we have the right programs, tactics and infrastructure to meet the wide-range of communication needs and wants of our team members - from career development to benefits to store environment.
• Leading and prioritizing the ongoing engagement strategies, including training to help team members deeply understand what it means to be part of Apple Retail and how they each have an impact on Apple and our customers.

Minimum Qualifications

Key Qualifications Preferred Qualifications

Education & Experience Additional Requirements Pay & Benefits

Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

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Salary : $222,600 - $334,900