What are the responsibilities and job description for the Area Director position at Applebee's Services Inc?
Based in Pasadena, California, Dine Brands Global, Inc. (NYSE: DIN), through its subsidiaries, franchises restaurants under Applebee's Neighborhood Grill Bar®, IHOP® and Fuzzy's Taco Shop® brands. With over 3,500 restaurants combined in 18 countries and 354 franchisees as of December 31, 2023, Dine Brands is one of the largest full-service restaurant companies in the world. For more information on Dine Brands, visit the Company's website located at www.dinebrands.com.
The Area Director (AD) is responsible for overseeing the operations of 5 restaurants, ensuring exceptional guest experience, delivering consistent financial performance, and developing high-performing teams. This role is for a leader who is not only results-driven but also dedicated to nurturing a culture of accountability, innovation, and collaboration.
The ideal candidate embodies collaborative leadership, champions brand standards, and is committed to building strong relationships with their teams, guests, and communities.
Key Responsibilities
Leadership & Culture Development
- Foster a positive and inclusive culture that inspires teams to deliver exceptional guest service
- Build a strong team environment by celebrating wins, identifying growth opportunities, and coaching managers to achieve their full potential
- Serve as a role model of ethical and performance-based leadership
Operational Excellence
- Ensure operational consistency and adherence to Applebee’s brand standards
- Drive accountability for quality, cleanliness, speed, and hospitality in every location
People Development
- Train and retain top talent at the manager level to create staffed, high-functioning teams
- Develop General Managers into impactful leaders through coaching and hands-on mentorship
Financial Management
- Achieve or exceed financial goals by driving top-line growth and managing controllable expenses
- Analyze financial reports to identify trends and implement strategies for improvement
Community Engagement
- Strengthen community ties by driving involvement in local events and charitable initiatives
- Represent the brand in the community, ensuring Applebee’s is viewed as a valued partner.
Qualifications
- Minimum of 2 years in multi-unit leadership roles in the restaurant or hospitality industry
- Proven track record of achieving operational, financial, and people-related goals
- Exceptional communication, interpersonal, and organizational skills.
- Ability to motivate and inspire teams through servant leadership and a growth mindset
- Strong business acumen with a focus on cost controls, sales building, and profitability
- Experience in training and development, with a passion for mentoring future leaders
Equal Employment Opportunity Statement
Dine Brands Global strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, veteran status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other status protected by federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act and/or other applicable laws and regulations in other jurisdictions.
Dine Brands reviews criminal history in connection with a conditional offer of employment. The following is a list of all material job duties which Dine Brands reasonably believes that criminal history may have a direct, adverse, and negative relationship, potentially resulting in the withdrawal of a conditional offer of employment: implement brand standards such as food safety at all restaurants for a uniform guest experience; physically inspect restaurant premises belonging to franchisees; and facilitate frequent and close interactions with franchisees, franchisee employees, guests, and other third parties.
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