What are the responsibilities and job description for the Host/Hostess position at Applebees Onalaska?
Job Summary:
We are seeking a friendly and outgoing Host/Hostess to join our team. As a Host/Hostess, you will be the first point of contact for our guests, providing them with a warm welcome and ensuring their dining experience starts off on a positive note. Your exceptional customer service skills and attention to detail will contribute to creating a welcoming atmosphere for our guests.
Responsibilities:
- Greet guests as they arrive and seat them at their designated tables
- Provide menus and inform guests about daily specials
- Manage waitlists and ensure timely seating of guests
- Maintain cleanliness and organization of the host/host station and waiting area
- Collaborate with servers, kitchen staff, and management to ensure smooth operations
- Handle guest complaints or concerns with professionalism and escalate when needed
-bussing and resetting tables for the next guest
Requirements:
- Previous experience using POS software or similar restaurant management software is preferred
- Strong hospitality skills with a focus on providing excellent customer service
- Ability to multitask in a fast-paced environment while maintaining attention to detail
- Excellent communication and interpersonal skills
- Professional customer etiquette
- Ability to work well in a team setting
- Flexibility to work evenings, weekends, and holidays as needed or required
Joining our team as a Host/Hostess offers the opportunity to work in a dynamic restaurant environment where you can enhance your customer service skills while being part of a supportive team. We offer competitive pay rates and opportunities for career growth within our organization. If you have a passion for hospitality and enjoy creating memorable dining experiences, we would love to hear from you.
Note: This job description is intended to provide an overview of the responsibilities and requirements of the position. It is not all-inclusive and duties may vary depending on business needs.
Job Types: Full-time, Part-time
Pay: $14.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Day shift
- Evening shift
People with a criminal record are encouraged to apply
Application Question(s):
- What does your work availability look like? I.e what days are you available
Ability to Commute:
- Onalaska, WI 54650 (Required)
Ability to Relocate:
- Onalaska, WI 54650: Relocate before starting work (Required)
Work Location: In person
Salary : $14
