What are the responsibilities and job description for the Customer Service and Operations Director position at Applegreen (US) Welcome Centers?
Key Responsibilities
The Assistant General Manager helps the General Manager to ensure that day-to-day business operations run smoothly.
This position provides an opportunity for entry-level managers to learn important management skills and practice judgment and discretion skills.
- Responsible for confidently delivering performance feedback, set goals, foster teamwork, and clearly communicate business objectives.
- Ensure the day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching, and developing shifts supervisors.
- Must be able to competently perform duties in the absence of the general manager.
- Motivate and positively influence staff, especially during times of low morale.
