What are the responsibilities and job description for the Barista Cashier - Starbucks @ Valley Forge Travel Plaza, PA Turnpike, Chesterbrook, PA position at Applegreen?
WE ARE A SERVICE PLAZA ON THE PENNSYLVANIA TURNPIKE & ARE ACCESSIBLE VIA LOCAL ROADS FROM ALL DIRECTIONS NORTH, SOUTH, EAST & WEST - GOOGLE 1500 VALLEY FORGE RD, CHESTERBROOK, PA TO SEE YOUR TRAVEL OPTIONS TO OUR SERVICE ROAD ENTRANCE - WE ARE IN YOUR NEIGHBORHOOD!!
Full and Part time opportunities available...
Team Member/Barista
What We Do
At Applegreen, we_ Refresh Travelers on their Journey_…. ApplegreenUSA operates over 80 travel plazas across the Northeast and Midwest that provide convenience, comfort, retail, and an extensive range of delicious food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.
Our Core Values
Our Core Values are what we stand for. They guide and motivate our attitudes and behaviors to our customers, our suppliers, our business partners, and each other.
- Our customers and communities are at the heart of everything we do.
- We value and develop our people.
- We are driven by pace, passion and performance.
- We seek opportunities and embrace change.
Benefits
- Flexible Schedules
- Medical/Dental/Vision Insurance
- Paid Time Off
- 401 (k) with Company Match
- Earned Wage Access – Pay on Demand
- Education Assistance
- Employee Referral Bonus
- Meal Discount
- Pet Insurance
The Barista is responsible for fulfilling orders and completing sales transactions within a Starbucks establishment and performing other support functions which may include cleaning the food preparation, customer seating or stock areas and maintaining inventory; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.
Essential Functions:
- Greets and responds to customer’s needs
- Takes orders; provides information about products and creates a genuine moment of connection
- Prepares all drink orders to Starbucks and company standards
- Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as require
- Follows all Applegreen customer service and cash handling policies and procedures
- Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods
- Cleans and stocks customer area
- Follows company and Starbucks operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
- Willingness to learn through a mix of online, classroom and hands on training
Minimum Qualifications, Knowledge, Skills, and Work Environment:
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
- Requires the ability to bend, twist, and stand to perform normal job functions
- Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
- Requires the ability to learn and maintain knowledge of Starbuck's products and procedures
- Some cash handling and customer service experience preferred
As a Team Member, you will be responsible for providing exceptional customer service, thoroughly cleaning & stocking, processing accurate payment transactions, preparing & serving quality food, and a variety of other duties to assist in meeting the needs of our customers (Travelers).
- Consistently provide friendly customer service by engaging in positive, helpful interactions with customers (travelers).
- Operate point-of-sale (POS) system, accurately process & receive payment from customers, and follow all customer service and cash handling policies and procedures.
- Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products.
- Complete with a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning.
- Stock, clean, and sanitize workstation and equipment.
- Actively cross-sell and up-sell products.
- Maintain a solid knowledge of products and services available in the plaza.
- Follow required brand standards, food safety requirements, as well as all company policies and procedures.
- Execute a variety of other tasks as assigned.
Essential Experience & Skills
- Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
- Cash handling and customer service experience preferred
Requirements
- Able to stand and walk for an extended period of time.
- Frequently bend, twist, lift and carry at least 40 pounds.
- Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers.
- Available to work a flexible schedule including days, nights, weekends, and holidays.
- Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation.
This is not an exhaustive list of all functions that may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business demands. Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).
Job Types: Full-time, Part-time
Pay: $14.00 - $15.00 per hour
Expected hours: 24 – 38 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
People with a criminal record are encouraged to apply
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Relocate:
- Wayne, PA 19087: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15