Demo

Bilingual Call Center Representative

AppleOne
AppleOne Salary
Franklin, TN Full Time
POSTED ON 1/27/2025
AVAILABLE BEFORE 4/26/2025

Job Description

Job Description

Join Our Team as a Bilingual Spanish Call Center Representative

Location : Franklin, TN

Are you ready to launch your career in a dynamic and supportive environment? We’re seeking passionate, bilingual individuals who are fluent in both Spanish and English (written and verbal) to join our Call Center team in Franklin, TN. If you're driven, eager to grow, and have at least 1-2 years of call center experience, we want to hear from you!

Why Join Us?

  • Competitive Pay : Starting at $16 / hr
  • Exciting Growth Opportunities : We believe in promoting from within—set the stage for your future here!
  • Comprehensive Benefits : Health, dental, and vision coverage after just 60 days.
  • Work-Life Balance : Enjoy a Monday to Friday schedule from 8 AM - 5 PM.
  • Hybrid Potential : Prove your skills on-site, and you could transition to remote work after just a few months!
  • Convenient Location : Easy access from Franklin, Brentwood, and Antioch, making your daily commute a breeze.

What You'll Do

  • Provide exceptional customer service to a diverse client base.
  • Handle inbound and outbound calls with professionalism and care.
  • Assist customers with inquiries, account management, and problem resolution.
  • Collaborate with your team to ensure customer satisfaction.
  • Qualifications

  • Must be fluent in both Spanish and English (written and verbal).
  • Minimum of 1-2 years of call center experience.
  • Strong communication and interpersonal skills.
  • Ready to take the next step in your career? Apply today and become part of our growing, thriving team in Franklin, TN. Don’t miss out on this opportunity to jumpstart your future with us!

    Your future starts here—apply now!

    EEO / AA Employer / Vet / Disabled.

    The Know Your Rights poster is available here :

    https : / / www.eeoc.gov / sites / default / files / 2023 -06 / 22- 088_EEOC_KnowYourRights6.12.pdf

    The pay transparency policy is available here :

    https : / / www.dol.gov / sites / dolgov / files / ofccp / pdf / pay - transp_ English_formattedESQA508c.pdf

    For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

    We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

    AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

    https : / / e- verify.uscis.gov / web / media / resourcesContents / E - Verify_Participation_Poster_ES.pdf

    We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

    1137

    Company Description

    Founder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.

    Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.

    Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.

    Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work : How to Make Work, Work for You, is available on Amazon.com.

    Company Description

    Founder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement. Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets. Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities. Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work : How to Make Work, Work for You, is available on Amazon.com.

    Salary : $16

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