What are the responsibilities and job description for the Customer Support Specialist position at AppleOne?
Albany Company is on the lookout for a passionate and skilled Customer Service Representative to join our dynamic team!
What You'll Do :
Handle inbound calls from clients and assist them in resolving their issues
Dispatch help to client locations when needed
Utilize your expertise in MS Word and Excel for daily tasks, including data entry
What We’re Looking For :
A genuine love for providing top-notch customer service
The ability to stay calm and patient under pressure
Flexibility in your schedule, as our company operates 7 days a week (don't worry, you won't work all 7 days!)
Your Hours :
Flexible hours between 7 AM to 11 PM
Why Join Us?
Be part of a supportive and collaborative team
Make a real difference in our clients' lives every day
Don't wait—seize this opportunity to grow with us! Apply today!
EEO / AA Employer / Vet / Disabled.
The Know Your Rights poster is available here :
The pay transparency policy is available here :
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Additional Skills
Customer Service Representative, Inbound Calls, Problem-Solving, Client Assistance, Dispatching
Salary : $37,400 - $41,600
