What are the responsibilities and job description for the Disptacher/ Broker Assistant position at AppleOne?
Responsibilities
Timely event data entry of shipment-pickup, in transit updates, delivery, obtain proof of delivery.
Provide customer service to identify and meet specific customer needs. Answer / make customer inquiry calls and address customer concerns.
Data entry of load details to expedite carrier confirmations.
Identifying and coordinating the prioritization of rushed / urgent / last minute shipments.
Other duties and responsibilities would be assigned as business demands deem necessary.
Qualifications
A team player who works well with others
A strong work ethic
Growth mindset – continually looking for ways to improve yourself and the company
Customer service focus
Bilingual preferred but not required
Other Skills We Hope to See :
High School Diploma / GED equivalency required; Associate Degree or equivalent preferred.
0-3 years in the transportation industry experience preferred but not required
Proficient in Microsoft Office
Strong problem solving and multi-tasking skills with abilities to develop new ideas and innovative solutions.
High attention to details and organization.
Strong geographic and mapping skills. Sense of direction and coordination to build routes.
Great interpersonal and communication skills with customers, drivers, and co-workers—communication is key!
EEO / AA Employer / Vet / Disabled.
The Know Your Rights poster is available here :
The pay transparency policy is available here :
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Additional Skills
none specified)
Salary : $41,600 - $43,700
