What are the responsibilities and job description for the Family Partner position at AppleOne?
Job Description
Job Description
Job Title : Family Partner
Location : Mecklenburg and Cabarrus Counties
Reports To : ParentVOICE Program Manager
Job Summary :
The Family Partner (FP) provides parent-to-parent peer support, advocacy, and resources to help families achieve their goals. By fostering empowerment and collaboration, the FP promotes understanding between families, agencies, and the community. This role seeks to enhance access to informal supports, mentor families to become community resources, and support the organization's mission of promoting mental wellness through advocacy, education, and prevention.
Key Responsibilities :
Family Support & Advocacy :
Provide one-on-one peer mentoring and coaching to caregivers.
Share personal experiences to build trust and encourage family engagement.
Guide caregivers in effectively advocating for their child’s needs.
Help families navigate multiple service systems, including mental health, education, and social services.
Connect caregivers to community-based resources and support networks.
Offer emotional, supportive, and informational services using a strengths-based, empowerment approach.
Attend meetings with families to advocate for their child’s needs.
Model and teach advocacy skills to families.
Provide Triple P (Positive Parenting Program) Level 3 support with fidelity to the model.
Community Outreach & Engagement :
Recruit and engage new families in ParentVOICE and related services.
Represent the organization at community events and outreach activities.
Speak to various groups (civic, faith-based, educational) about available programs.
Identify potential candidates for Family Partner Training Institute participation.
Serve on community committees as approved by the supervisor.
Education & Training :
Assist in planning and delivering monthly workshops as part of the Real Talk, Real Support series.
Develop and implement caregiver empowerment and leadership trainings.
Provide information on mental health issues to families and agency professionals.
Administrative Duties :
Maintain accurate documentation of work activities, contacts, and referrals.
Track assessments for families receiving one-on-one peer support.
Ensure timely completion of paperwork related to Triple P and other programs.
Respond to phone and email inquiries about available services.
Participate in staff meetings, trainings, and professional development.
Support organizational fundraising, advocacy, and educational events.
Qualifications & Skills :
Lived experience as a caregiver raising a child / youth with mental, emotional, or behavioral challenges.
Strong knowledge of local community resources and service systems.
Ability to engage and build trust with diverse families.
Excellent communication, advocacy, and problem-solving skills.
Experience with facilitation and public speaking.
Ability to maintain appropriate boundaries and ethical standards.
Proficiency in computer applications (Outlook, Word, Excel, PowerPoint, SharePoint, Salesforce).
Bilingual proficiency (if applicable) is a plus.
Education & Experience :
Associate or Bachelor’s degree in a Human Services field preferred.
High school diploma (or equivalent) with 3-5 years of relevant experience considered.
Experience working with families and children with behavioral, emotional, or neurological challenges.
Must complete Family Peer Specialist Certification within two years of employment.
Other Requirements :
Valid NC driver’s license or photo ID.
Reliable transportation
EEO / AA Employer / Vet / Disabled.
The Know Your Rights poster is available here :
https : / / www.eeoc.gov / sites / default / files / 2023 -06 / 22- 088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here :
https : / / www.dol.gov / sites / dolgov / files / ofccp / pdf / pay - transp_ English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https : / / e- verify.uscis.gov / web / media / resourcesContents / E - Verify_Participation_Poster_ES.pdf
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Company Description
Founder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.
Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.
Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.
Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work : How to Make Work, Work for You, is available on Amazon.com.
Company Description
Founder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement. Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets. Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities. Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work : How to Make Work, Work for You, is available on Amazon.com.
