What are the responsibilities and job description for the Field Service Technician-Marine position at AppleOne?
If you are looking for an opportunity to work with a great employee focused organization we may have the right opportunity for you. Our client is in search of a Field Service Technician whom has experience with the following : Experience repairing (50, 60, 400Hz) and power conversion (3-phase / single phase) equipment for marine branded products, which the client manufactures. Must be able to troubleshoot, perform, suggest, and expedite service requests and duties as assigned to achieve superior customer satisfaction. Must be able to also refer possible sales leads to sales management team.
This position requires international travel, which is sponsored by the company via company credit card, and this position comes with a company laptop and cell phone and eventually a company van stocked with tools and equipment. This is a unique opportunity for a FST professional who loves to travel and is extraordinarily mechanically inclined.
Responsibilities -
Receive and / or return customer calls / emails regarding technical questions.
Travel to and from customer base, as well as coordinate travel arrangements with management and support staff.
Prepare for delivery of parts needed and correspond with the department manager when in the field.
Service (troubleshoot, start-up, and repair) units in the field or factory.
Train customers on safety and operation of units.
Maintain complete records of service calls, both customer and internal.
Maintain relationships with customers regarding service or modification actions required.
Maintain relationships with other departments as required in areas related to service issues.
Must be able to work overtime.
Must be able to travel. Up to 50% travel both domestic, and international.
Qualifications -
Two years of electrical experience in 3-phase power systems.
Able to read schematics for troubleshooting.
Must be flexible and able to travel without prior notice.
Must be fluent in English and have good communication, written, and computer skills.
Must have a valid driver’s license and U.S. Passport.
Must be highly safety conscious.
Required Skills -
Walk and / or stand, sit; occasional stooping, kneeling, crouching, crawling.
Use of hands for grasping, pushing, pulling, and fine manipulation.
Frequent lifting and / or moving; heavy lifting up to 90 lbs.
Ability to maneuver in small spaces and reach high places.
Regular exposure to three-phase high voltage while performing essential duties.
Preferred Skills -
Walk and / or stand, sit; occasional stooping, kneeling, crouching.
Use of hand for grasping, pushing, pulling, and fine manipulation.
Frequent lifting and / or moving; heavy lifting up to 90 lbs.
Ability to maneuver in small spaces, and reach high places.
While performing essential duties in this position, there is regular exposure to three phase high voltage.
Education -
Associate degree in electronics or equivalent technical experience gained through successful completion of an accredited trade school or military electronic based school.
Pay range and compensation package -Excellent Benefit's, 401K, PTO and Medical / Dental.
Great company culture.
EEO / AA Employer / Vet / Disabled.
The Know Your Rights poster is available here :
The pay transparency policy is available here :
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Additional Skills
accountable, organized, excellent communication skills, computer savvy, patient, problem solver
Salary : $58,200 - $66,600
