What are the responsibilities and job description for the Front Desk Administrator position at AppleOne?
A Front Desk Coordinator serves as the first point of contact for clients, visitors, and employees, ensuring a welcoming and professional environment. They manage front desk operations, including answering phones, scheduling appointments, and handling correspondence. This role often involves administrative support, such as maintaining records, managing office supplies, and coordinating with other departments. Strong organizational and communication skills, along with a customer-focused attitude, are essential for success in this role.
Duties? / ?Responsibilities :
Operate telephone switchboard to answer, screen, or forward calls, provide information, take messages, or schedule appointments.
Greet persons entering the establishment, determine the nature and purpose of the visit, and direct or escort them to specific destinations.
Transmit information or documents to customers using a computer, mail, or facsimile machine.
Hear and resolve complaints from customers or the public.
Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
File and maintain records.
Provide information about the establishment, such as the location of departments or offices, employees within the organization, or services provided.
Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
Process and prepare memos, correspondence, travel vouchers, or other documents.
Receive payment and record receipts for services.
Greet visitors, and arrange for transportation services when needed.
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at the establishment.
Skills? / ?Requirements? / ?Qualifications
Speaking : Talking to others to convey information effectively.
Active Listening : Giving full attention to what other people are saying, taking time to understand the points made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation : Actively looking for ways to help people.
Reading Comprehension : Understanding written sentences and paragraphs in work-related documents.
Coordination : Adjusting actions concerning others' actions.
Social Perceptiveness : Being aware of others' reactions and understanding why they react as they do.
Critical Thinking : Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Writing : Communicating effectively in writing as appropriate for the audience's needs.
Monitoring : Monitoring / assessing the performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Time Management : Managing one's own time and the time of others.
EEO / AA Employer / Vet / Disabled.
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The pay transparency policy is available here :
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Additional Skills
none specified)
Salary : $43,000 - $53,000
