What are the responsibilities and job description for the Legal Documentation Specialist (Credit Card Collections) position at AppleOne?
Job Description
Job Description
Job Title : Legal Documentation Specialist – Credit Card Collections
Location : 100% Onsite
Job Summary :
We are seeking a Legal Documentation Specialist with experience in credit card collections and legal paperwork processing to join our team. This role requires strong attention to detail, the ability to manage large workloads, and experience working with Adobe PDF, Excel, and legal documentation. The ideal candidate will have exposure to civil procedure and litigation and be comfortable partnering with third-party law firms.
Key Responsibilities :
Case Management & Documentation : Manage and support the control step in the credit card recovery process by reviewing and processing legal paperwork.
Credit Card Case Reviews : Work daily on assigned accounts, ensuring compliance with legal and corporate policies.
Payment Research & Root Cause Analysis : Investigate and resolve discrepancies related to payments and settlements.
Document Processing : Scan, organize, and correctly link stacks of legal documents to corresponding accounts.
Communication & Coordination : Partner with third-party law firms and internal teams to facilitate case resolution.
Report Management : Review and process daily and weekly reports to ensure all assigned accounts are addressed.
Administrative Support : Scan and email necessary legal documents as part of the settlement review process.
Qualifications & Experience :
Experience in legal paperwork processing, credit card collections, or related fields.
Understanding of credit card transactions, settlements, and legal implications.
Familiarity with civil procedure and litigation exposure preferred.
Strong time management skills with the ability to handle high workloads efficiently.
Highly detail-oriented with strong analytical skills to perform root cause analysis.
Proficiency in computer applications, including Adobe PDF and Excel.
Ability to work independently, be resourceful, and manage priorities effectively.
Experience in an enterprise or corporate environment.
Not a customer-facing role; must be comfortable working behind the scenes on legal and financial documentation.
EEO / AA Employer / Vet / Disabled.
The Know Your Rights poster is available here :
https : / / www.eeoc.gov / sites / default / files / 2023 -06 / 22- 088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here :
https : / / www.dol.gov / sites / dolgov / files / ofccp / pdf / pay - transp_ English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https : / / e- verify.uscis.gov / web / media / resourcesContents / E - Verify_Participation_Poster_ES.pdf
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
8824
Company Description
Founder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.
Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.
Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.
Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work : How to Make Work, Work for You, is available on Amazon.com.
Company Description
Founder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement. Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets. Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities. Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work : How to Make Work, Work for You, is available on Amazon.com.
