What are the responsibilities and job description for the Quality Officer position at AppleOne?
Job Description
Job Description
We are seeking a highly motivated and detail-oriented Quality Officer to join our team. This critical role will be responsible for ensuring our operations consistently meet the highest standards of quality, safety, and compliance. The ideal candidate will be a proactive problem-solver with strong analytical skills, a keen eye for detail, and a passion for driving continuous improvement.
Responsibilities :
Develop, implement, and maintain quality management systems (QMS) aligned with industry best practices, regulatory requirements (e.g., DOT, HAZMAT), and customer specifications.
Conduct regular audits and inspections of equipment, facilities, and processes, identifying areas for improvement and ensuring adherence to established quality and safety protocols.
Analyze data and performance metrics to identify trends, root causes of quality issues, and opportunities for process optimization. Utilize data-driven approaches to drive impactful change.
Collaborate with cross-functional teams to develop and implement corrective and preventive actions (CAPA) to address quality issues and foster a culture of continuous improvement.
Develop and deliver training programs for employees on quality standards, procedures, and best practices.
Serve as a liaison between internal departments and external stakeholders (including customers and suppliers) to address quality-related concerns and ensure alignment with expectations.
Monitor and evaluate supplier performance to ensure the consistent delivery of high-quality materials and services.
Lead investigations into customer complaints and non-conformances, implementing effective resolutions and preventive measures.
Stay informed about industry trends, regulatory updates, and emerging best practices to continuously enhance the company's QMS.
Prepare and present reports to management on key quality performance indicators (KPIs), trends, and improvement initiatives.
Qualifications :
Bachelor's degree in Quality Management, Engineering, Business Administration, Supply Chain Management, or a related field.
Minimum of 3 years of experience in a quality assurance or quality control role, preferably within the transportation, logistics, or a related regulated industry.
Deep understanding of quality management principles, standards, and methodologies (e.g., ISO 9001, TQM, Six Sigma, Lean).
Proven proficiency in data analysis and statistical tools for quality improvement (e.g., Pareto analysis, root cause analysis, statistical process control, process capability analysis).
Exceptional communication, interpersonal, and presentation skills, with the ability to effectively interact with all levels of the organization and external stakeholders.
Demonstrated ability to lead cross-functional teams and drive successful continuous improvement initiatives.
Strong problem-solving skills, meticulous attention to detail, and a commitment to accuracy and thoroughness.
Knowledge of relevant regulatory requirements and compliance standards applicable to the transportation industry (e.g., DOT regulations, HAZMAT safety standards) is required.
Certified Quality Auditor (CQA), Certified Quality Engineer (CQE), or other relevant certifications are highly desirable.
EEO / AA Employer / Vet / Disabled.
The Know Your Rights poster is available here :
https : / / www.eeoc.gov / sites / default / files / 2023 -06 / 22- 088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here :
https : / / www.dol.gov / sites / dolgov / files / ofccp / pdf / pay - transp_ English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https : / / e- verify.uscis.gov / web / media / resourcesContents / E - Verify_Participation_Poster_ES.pdf
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
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Company Description
Founder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.
Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.
Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.
Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work : How to Make Work, Work for You, is available on Amazon.com.
Company Description
Founder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement. Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets. Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities. Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work : How to Make Work, Work for You, is available on Amazon.com.
