Resident Service Coordinator

Job Description

Job Description

Good day,

My name is Jose Jimenez! I'm a recruiter with AppleOne, an award winning staffing company. We are currently looking for talent as a Resident Service Coordinator in San Rafael, CA

If you are interested, or you know of anyone in the job market, I'd love to connect and discuss the position details further with you.

Job Title : Resident Services Coordinator

Location : San Rafael, CA

Duration : Temp to Perm

Compensation : $27 / hr.

Job Summary :

The Resident Services Coordinator acts as the primary liaison for residents, visitors, and staff, ensuring effective communication and administrative efficiency within the Clubhouse. This role is responsible for managing multi-line phone systems, greeting visitors, overseeing guest room reservations, coordinating resident moves, and maintaining critical records. Additional responsibilities include assisting with event planning, resident newsletters, technical support, and cross-departmental administrative functions.

Key Responsibilities :

• Operate and manage a multi-line telephone system, directing calls and relaying information as needed.
• Welcome and assist residents, visitors, and vendors professionally and courteously.
• Monitor and respond to two-way radio communications for operational efficiency.
• Oversee guest room reservations, including billing and maintenance coordination.
• Coordinate resident move-in and move-out processes with realtors and moving companies.
• Provide administrative support to the Resident Services Department and other departments as required.
• Receive and distribute packages while managing weekly orders for Scotty’s Market.
• Maintain resident directories, master lists, and birthday records to ensure up-to-date information.
• Develop and distribute the weekly resident newsletter to keep residents informed.
• Update the in-house TV channel with daily events and announcements.
• Assist with event preparations, including name tags, place cards, and logistics.
• Provide basic technical support to residents, including assistance with photocopying and payments.
• Draft and distribute correspondence as needed.
• Support the Resident Services Manager with special projects and initiatives.

Qualifications :

Work Environment :

EEO / AA Employer / Vet / Disabled.

The Know Your Rights poster is available here :

https : / / www.eeoc.gov / sites / default / files / 2023 -06 / 22- 088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here :

https : / / www.dol.gov / sites / dolgov / files / ofccp / pdf / pay - transp_ English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https : / / e- verify.uscis.gov / web / media / resourcesContents / E - Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

1143

Company Description

Founder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.

Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.

Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.

Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work : How to Make Work, Work for You, is available on Amazon.com.

Company Description

Founder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement. Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets. Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities. Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work : How to Make Work, Work for You, is available on Amazon.com.

Salary : $27