CMA/LPN-Clinic Nurse

The Clinic Licensed Practical Nurse (LPN) or Certified Medical Assistant (CMA) is a multi-skilled individual who is responsible for the overall flow and safe management of patient care in the Clinic. The LPN/CMA assists medical providers with patient care and will be skilled in: obtaining patient vital signs, collecting medical, social, and familial history, completing medication reconciliations, collecting blood and other specimens, giving vaccinations and injections. The LPN/CMA will perform miscellaneous clinic duties in connection with internal and external referrals, appointment scheduling, management of patient medical records, ordering medical and office supplies, checking outdates, and other duties as assigned.

STANDARD REQUIREMENTS

Supports the Mission, Vision and Values that make us SHINE at Appleton Area Health

• Is knowledgeable of resident rights and ensures an atmosphere which allows for the privacy, dignity, and well-being of all residents in a safe, secure environment.
• Supports, cooperates with, and implements specific procedures and programs for:

o Safety, including universal precautions and safe work practices, established fire/safety/disaster plans, risk management, and security, report and/or correct unsafe working conditions, equipment repair and maintenance needs.

o Confidentiality of all data, including resident, employee, and operations data.

o Quality assurance and compliance with all regulatory requirements.

o Compliance with current law and policy to provide a work environment free from sexual harassment and all illegal and discriminatory behavior.

• Supports and participates in common teamwork:

o Cooperates and works together with all co-workers; plan and complete job duties with minimal supervisory direction including appropriate judgment.

o Uses tactful, appropriate communications in sensitive and emotional situations.

o Follow up as appropriate with supervisor, co-workers or residents regarding reported complaints, problems, and concerns.

o Promotes positive public relations with residents, family members and guests.

o Completes requirements for in-service training, acceptable attendance, uniform dress codes including personal hygiene, and other work duties as assigned.

• Graduate of an accredited LPN program or Certified Medical Assistant program required with current licensure in good standing, and certification in good standing, or working to obtain certification
• Two years’ experience in a clinic or related health care environment is preferred, but not required
• Skilled in taking basic vital signs, knowledgeable or demonstrates ability to learn phlebotomy and preparation for lab testing
• Demonstrates ability to learn laboratory testing and quality requirements as outlined by laboratory policy and procedure including specimen collection and processing, test performance, result reporting, equipment operation and maintenance, proficiency testing, quality control and assessment
• Current CPR certification
• Must possess verbal and written communication skills to understand and interpret instructions
• Must demonstrate effective communication skills with patients, families, medical providers, hospital staff, care center staff, therapy, hospice, and other service providers
• Must possess organizational ability to plan and coordinate activities of the Clinic and maintain accurate records
• Computer proficiency required

ESSENTIAL FUNCTIONS

• Core values consistent with a patient/family-centered approach to care
• Demonstrates a positive, respectful attitude and professional customer service
• Acknowledges patients’ rights on confidentiality issues, always maintains patient confidentiality, and adheres to HIPAA guidelines and regulations
• Proactively acts as a patient advocate, responding with empathy and respect to resolve patient/family concerns
• Recognizes and responds to opportunities for improvement
• Demonstrates professional practice behavior
• Provides mentoring/guidance of other provider practice team members
• Cultivates effective partnerships, effectively collaborates with all practice providers (Physician, Nurse Practitioner, Physician Assistant, and other licensed allied health team-members)
• Demonstrates understanding in use of IT resources and patient databases
• Demonstrates effective delegation skills to streamline operational workflows and optimize inter-office resources
• Demonstrates critical thinking skills, and the ability to make decisions
• Effectively uses AIDET to explain procedural information in a courteous manner
• Performs other duties as assigned
• Helps others succeed

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Must possess excellent verbal and written communication skills.
• Must possess excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
• Demonstrates the ability to communicate effectively and professionally with guests and external contacts both orally and in writing.
• Responsible for the overall flow and safe management of patient care in the clinic by assisting medical providers with patient care
• Rooms patients and prepares them for examination, treatments, and procedures
• Phone calls: triage, communication with patients and providers, coordination of care, prescription requests, etc.
• Assists providers with procedures as needed
• Assists with clerical duties as needed
• Works in conjunction with Chronic Care Manager Nurse to reviews patient charts as in preparation for upcoming appointments to ensure patient preventative care and chronic conditions are addressed
• Manages stock materials and sample medications by ordering and pulling outdates in a timely manner
• Works with the Immunization Coordinator to ensure proper immunizations are given to patients
• Participates in daily huddles and signs communication book as needed to stay up to date on procedures
• Completes competencies yearly as presented
• Maintains CEU requirements for his/her state licensure

Job Type: Full-time

Pay: $19.87 - $29.15 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Medical Specialty:

• Primary Care
• Psychiatry

Physical Setting:

• Clinic

Work Location: In person

Salary : $20 - $29