What are the responsibilities and job description for the Customer Service Administration Specialist position at Appliance Repair Group, LLC?
Overview
We are seeking a friendly and organized Receptionist/Administrative Assistant to join our team. This role is essential in providing exceptional customer support and ensuring the smooth operation of our office. The ideal candidate will be the first point of contact for clients and visitors, handling various administrative tasks while maintaining a welcoming environment.
Duties
- Greet clients and visitors in a professional and courteous manner.
- Manage incoming calls using phone systems, directing calls to appropriate personnel.
- Schedule appointments and maintain calendars for staff members.
- Perform clerical duties such as filing, data entry, and managing correspondence.
- Provide administrative support to various departments as needed.
- Maintain office supplies inventory and place orders when necessary.
- Ensure the front desk area is organized and presentable at all times.
Skills
- Strong customer support skills with a focus on client satisfaction.
- Proficient in using phone systems and office equipment.
- Excellent time management skills to prioritize tasks effectively.
- Bilingual abilities are a plus, enhancing communication with diverse clients.
- Strong clerical skills with attention to detail for accurate record keeping.
- Ability to work collaboratively in an office environment while maintaining professionalism at the front desk.
Join our team and contribute to creating a positive experience for our clients while supporting our administrative functions!
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Weekends as needed
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $19 - $22