Solutions Engineer

About Applied Dynamics

Applied Dynamics is a digital engineering and industrial digital transformation solutions company. We have been pushing the limits of simulation and real-time systems for over 60 years. Applied Dynamics flagship product, ADEPT, is the most advanced real-time, industrial Internet of Things (IoT) software platform available, providing an agile, open architecture, feature-rich environment for the complete product lifecycle from development through integration, verification, validation, certification, deployment, and sustainment. ADEPT embraces an open architecture and allows its users to leverage best-in-class COTS components. The ADEPT user base includes 14 of the global top 35 A&D companies and extends into marine, power systems, oil & gas, and the automotive industry.

We are seeking a Solutions Engineer to join our team to provide technical and sales support in real-time simulation and digital engineering applications. The successful candidate will be responsible for providing technical expertise on our products and solutions, troubleshooting complex issues, and ensuring customer satisfaction. The ideal candidate will have experience in the aerospace industry, excellent communication skills, and the ability to work independently.

Position / Experience Requirements:

• Minimum Bachelor of Science degree in Aerospace Engineering or related field (Electrical Engineering, Computer Engineering, etc.) or master’s degree
• 3 years of engineering experience or equivalent technical knowledge

Technical Knowledge / Required Skills:

• Ability to quickly understand customer applications and provide robust technical support.
•  Ability to troubleshoot and analyze technical problems on critical infrastructure.
• Ability to understand technical specifications and apply to specific applications.
• Familiarity with electronics tools, such as oscilloscopes and digital multi-meter
• Basic programming skills with Python, MATLAB Simulink, UNIX/Linux command, C/ C
• Experience developing, debugging, integrating, and testing software code a plus.

Technical Knowledge / Desired Skills:

• Working knowledge of real-time system design, integration, verification, and validation activities, including factory acceptance testing (FAT) and site acceptance testing (SAT)
• Understanding of real-time simulation and hardware-in-the-loop (HIL) concepts
• Understanding of hardware interfaces, such as analog and digital I/O, and network and serial communication protocols such as UDP, CAN, and ARINC 429
• Understanding and interest in learning detailed features and functionality of complex data and control frameworks

Sales Knowledge / Required Skills:

• Ability to effectively manage relationships, build rapport and develop networks with highly technical customers and management. 
• Ability to explain highly technical concepts to both highly technical individuals as well as non-technical personnel.
• Negotiation and situational awareness skills including appropriate message content, recipients, and timing, with all forms of verbal and written communications.
• Ability to prepare training material and teach training courses

Other Required Skills:

• Strong written and oral communications, including presentations for customers, peers and management, and attention to detail.
• Ability to effectively set up, manage and participate in meetings, both online and in person.
• Ability to work effectively both independently and as part of a team.
• Proactive attitude with a focus on continuous improvement and collaborative team solutions.
• Ability and willingness to travel on a regular basis

Primary Job Duties:

• Provide technical support as the primary point of contact (POC) for assigned users, accounts, and sales opportunities.
• Work with our Customer Relationship Management (CRM) database to add new contracts and leads, remove unactive contacts, and schedule technical sales calls. 
• Support system integration, verification, and validation, including factory acceptance testing (FAT) and site acceptance testing (SAT).
• Work with prospects and customers to understand their needs and requirements, analyze those requirements with compliance workbooks and develop concept solutions.
• Research, develop and author technical articles, publications, and other original content to share key applications and capabilities. 
• Engage with key users to elicit product and services feedback through individual relationships and the user advisory board process.
• Create sample frameworks and scripts to support user applications and showcase ADI products and services.
• Develop training materials, documentation, and demonstration frameworks for product tools and client projects.
• Collaborate with internal teams, including engineering and management, to identify and resolve technical issues and improve our products and services.
• Stay up to date with the industry trends in ADI core markets and developments in related technologies.
• Other duties as assigned.

We are a small, agile company that develops technology based on strong engineering processes, but without the bottlenecks of large companies.  We offer competitive salaries, a comprehensive benefit package, including Health, Dental and Vision plans, Health Savings Account (HSA) with an employer contribution, employer-paid Life Insurance, employer-paid Short and Long-Term Disability, 401(k) Plan with a company match, Paid Maternity/Family Time, Personal Time off, PLUS a unique Vacation Policy that allows an “accelerated accrual” based on years of experience.

In compliance with Federal law, anyone hired will be required to verify their identity and eligibility to work in the United Sates and to complete the required Employment Eligibility Verification upon hire. ADI uses E-Verify to conduct eligibility checks.  We do have some Government contracts that may require specific citizenship requirements such as US Citizenship or Permanent Resident due to security clearances. 

ADI, as an equal opportunity employer, complies with all applicable federal and state laws or common laws in the UK. The company is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, gender, age, marital status, sexual orientation, gender identity, physical appearance, disability, religion, veteran status in employment or handicap is prohibited.