Patient Accounting Specialist | Applied Health Services

Join Our Team as a Patient Accounting Specialist! Are you detail-oriented, organized, and passionate about helping people navigate the complexities of healthcare billing and claims? Logan Health is looking for a Patient Accounting Specialist to join our dynamic team! If you’re someone who thrives in a fast-paced environment and enjoys problem-solving, we want you to be part of our growing healthcare family. This position coordinates and facilitates patient medical billing and collection activities in assigned area(s). Assigned areas may consist of, but may not be limited to; billing, payment posting, collections, payer claims research, customer service, accounts receivable, etc. Our Mission: Quality, compassionate care for all. Our Vision: Reimagine health care through connection, service and innovation. Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. What You'll Bring to the Table: Experience: At least one year of experience with claims, billing, and collections, and two years in a business office setting. Skills: Proficiency in basic accounting and ten-key by touch (preferred), with a solid foundation in business mathematics and correspondence. Problem Solving: Exceptional investigative, analytical, and troubleshooting skills. Industry Knowledge: Previous experience in a hospital or medical office is a plus, especially in claim resolution and payer regulations. Customer Service: Excellent interpersonal skills, with the ability to handle sensitive matters with professionalism and empathy. Self-Starter: Strong organizational skills, with the ability to prioritize tasks and work both independently and within a team. Communication: Strong verbal and written communication skills, ensuring clear and effective interactions with diverse audiences. Tech Savvy: Proficiency in Microsoft Office Suite (Excel is a plus) and the ability to adapt to new software systems. Confidentiality: A deep understanding of HIPAA and other federal regulations related to patient privacy. Your Responsibilities: Serve as the go-to liaison between patients, providers, insurance payers, vendors, and other departments. Be the first point of contact for inquiries regarding quotes, equipment authorizations, and more in your assigned area. Analyze and interpret account data to ensure timely resolution of claims and payments, collaborating with the right parties as needed. Manage Medicare, Medicaid, and Commercial insurance claims, ensuring accurate interpretation of Explanation of Benefits (EOBs) and identifying potential payment discrepancies. Post payments, adjustments, and manage insurance recoupments and refunds in a timely manner. Resolve insurance appeals and correspondence quickly and efficiently. Document all communications clearly and accurately, keeping meticulous records. Maintain consistent productivity and quality standards, contributing positively to the team’s goals and philosophy. Participate in team meetings, bringing fresh ideas and maintaining a focus on continuous improvement. Why Logan Health? Collaborative Team Culture: We foster a positive and open-minded work environment where everyone is encouraged to share ideas and contribute to team success. Professional Development: We believe in continuous learning and improvement, offering opportunities to grow your skills and career. Work-Life Balance: With regular attendance expectations, we offer a balanced work schedule to support your professional and personal life. Ready to make a difference? If you’re looking for a role where you can make an impact and be part of a supportive and motivated team, apply now! We can’t wait to see how you’ll contribute to our mission of providing exceptional care and service to our patients. Shift: Day Shift - 8 Hours (United States of America) Schedule: Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. Notice of Pre-Employment Screening Requirements If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: Criminal background check Reference checks Drug Screening Health and Immunizations Screening Physical Demand Review/Screening Equal Opportunity Employer Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources. At Logan Health, our work is driven by our mission, vision, and values: Our Mission Quality, compassionate care for all. Our Vision Reimagine health care through connection, service, and innovation. Our Core Values Be Kind – We foster compassion and positivity in our work environment. Work Together – Collaboration leads to innovation, efficiency, and improved communication. Trust and Be Trusted – We build trust by acting with authenticity, empathy, and good intent. Strive for Excellence – We continually push ourselves to improve, innovate, and deliver high-quality care and services.