What are the responsibilities and job description for the Strategic Account Manager position at Applied Industrial Technologies?
You will be a key member of the Applied Strategic Accounts team focused on driving growth with multiple national account customers. The ideal locations of residence would be nearby a major airport hub and would include cities like Chicago, Detroit, Indianapolis, Cincinnati, Louisville, Pittsburgh, Philadelphia, etc. The ideal candidate will use organization, communication, and analytical skills to build and expand our business in the sectors by helping to develop existing accounts and helping to gain new business to meet / exceed established goals.
- Assist with RFQs (request for quotes) directly from customers and from the service centers.
- Plan, implement, and manage strategic account agreements and programs using high level selling and negotiating skills.
- Research, evaluate, generate, and establish strategic account agreements. Collect data from service centers and regional personnel to analyze potential. Work with customers regarding feasibility, opportunities, and benefits.
- Partner with the Applied Strategic Business Council insuring the strongest possible return on investment on both new and contracted activity.
- Identify margin improvement opportunities within contracted accounts and positively impact both acquisition and rebated margins, as a result.
- Generate, document, and manage value-added ROI for your customers.
- Create and give presentations to current and potential strategic accounts; create and prepare reports as requested by customer or management.
- Act as a liaison between service centers and customers; assist service centers, regional and area management in selling value of agreements to local customer facilities; keep customer advised of developments; handle complaints, work with corporate, service center and customer personnel to correct problems and meet the needs of targeted customers; guide service centers regarding returns and pricing.
- Maintain a relationship with existing strategic accounts insuring that the terms of the agreement are both supported and adhered to.
POSITION REQUIREMENTS
Preferred :
Desirable characteristic
Solid organizational skills, including the ability to manage multiple competing priorities
Founded in 1923, Applied Industrial Technologies (NYSE : AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.
