What are the responsibilities and job description for the Customer Implementation Manager position at Applied Systems?
Are you a motivated and detail-oriented individual looking for a new challenge? We are seeking a Customer Implementation Manager to join our team at Applied Systems.
About the Role:
- You will be responsible for managing EZLynx implementation projects, including project planning, execution, and timely communication with customers and internal teams.
- You will identify and manage customer expectations, including communicating difficult or sensitive information to customers, the project team, and management.
- You will work with customers to gather requirements, assess needs, and provide guidance on best practices and workflows to meet business needs.
Your Skills:
- You have three or more years of project management or software implementation experience.
- You can establish credibility with clients at various levels based on industry, product, and technical knowledge.
- You can conduct troubleshooting for product issues.
- You have strong oral, written, and interpersonal communication skills.
About Us:
- We are a leading global provider of cloud-based software that powers the business of insurance.
- We recognize as a pioneer in insurance automation and the innovation leader.
- We serve customers throughout the United States, Canada, the Republic of Ireland, and the United Kingdom.
