What are the responsibilities and job description for the Patient Advocate / Floater - Daytona position at Apprio, Inc.?
Job Title: Patient Advocate / Floater
Location: Daytona, FL
Job Description:
Canaide, Inc., doing business as ApprioHealth is currently seeking a highly professional Patient Advocate in Daytona, FL. He/ She will act as the initial contact person to pursue the application processes of the various programs including but not limited to completing the application, following up to obtain all necessary documentation, & maintaining ongoing communication with the patient/guarantors, case managers and or doctors.
Responsibilities :
- Traveling to various hospitals in different cities such as Waterman, Orange City, New Smyrna, Daytona Beach, Palm Coast and Palm Coast Parkway; with the home site being in Daytona, FL.
- Visit patients in the hospital & bedside to pre-screen for qualifying criteria of various Federal & State Medicaid/Social Security Administration (SSA) & County / HCRA programs
- Maintaining ongoing communication with various agencies throughout the application process
- Documentation/other paperwork as well as computerized record keeping
- Assess cases appropriately & utilize the most appropriate community resources to provide efficient client services
- Prepare clear & concise reports, correspondence & other written materials
- Use initiative & independent judgment within established procedural guidelines, organize own work, set priorities, & meet critical deadlines
- Establish & maintain effective working relationships with those contacted in the course of work
- Communicate exceptionally well orally, in writing, & over the telephone Process high volumes of cases within a specified amount of time as determined by the Client, State of Florida and the Management Team
Educational Requirement: High School Diploma or GED
Required Experience: 1 to 3 years of experience
Requirement Knowledge:
- Principles & practices of social work & case management techniques used in the Medicaid program
- Federal regulations & state laws applicable to the Medicaid program
- Advanced interviewing skills
- Computer applications including proficiency in Microsoft Access, Outlook, Excel, & Word
- Record keeping principles & practices including spelling, grammar, & punctuation
- Techniques for dealing with a variety of individuals from various socioeconomic, ethnic & cultural backgrounds Programs & eligibility requirements for the Social Security Administration, State Medicaid, County Social Services, & other relevant programs
Canaide, Inc., doing business as ApprioHealth offers a collegial and supportive environment focused on its greatest assets…its people. With a competitive compensation and benefits program designed to attract, motivate, and develop our people; we pride ourselves on creating a culture of teamwork, client focus, and fun. Our benefits program