What are the responsibilities and job description for the Client Relations Representative position at APPS Paramedical?
Customer Support & Quality Control Representative
Nationwide Paramedical Company
We are a leading nationwide paramedical company seeking highly motivated and detail-oriented individuals to join our Customer Support & Quality Control team. This is an excellent opportunity for entry-level candidates looking to grow within a dynamic and fast-paced environment.
Position Overview:
The ideal candidate is reliable, proactive, and possesses strong communication and analytical skills. Candidates must be computer literate and capable of working both independently and collaboratively.
Key Responsibilities:
- Professionally manage incoming customer inquiries via phone.
- Identify and assess caller needs to ensure proper resolution.
- Provide accurate and relevant information using appropriate tools and resources.
- Deliver effective solutions and follow up to ensure issue resolution.
- Maintain high-quality standards for completed documentation.
Preferred Qualifications:
- Previous customer service experience is a plus.
- Strong verbal and written communication skills.
- Excellent phone etiquette and active listening skills.
- Strong attention to detail and accuracy.
- Ability to work effectively in a team-oriented environment.
Benefits:
- Full-time employment with competitive compensation.
- Medical & Dental Insurance
- 401(k) with Company Match
- Paid Vacation & Sick Leave
- Paid Holidays
- Comprehensive Paid Training
Join our team and become part of a company dedicated to excellence in paramedical services. Apply today!
Job Type: Full-time
Pay: $36,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Jericho, NY 11753 (Required)
Ability to Relocate:
- Jericho, NY 11753: Relocate before starting work (Required)
Work Location: In person
Salary : $36,000
