What are the responsibilities and job description for the Apptad - L2 Network Operations position at Apptad Inc?
Job Description
Job Description
Role : L2 Network Operations
Location : Nashville TN (Onsite)
Technical and Soft Skills : L2 Network Operations, Network Administration. Good communication skills.
Additional Information : The job requires 5 days per week work from the Nashville office. Weekly Shift will be split into two : Shift Days : Sun to Thu and Tue to Sat. Shift Timings : 11 : 00 AM to 08 : 00 PM CST or 10 : 00 AM to 07 : 00 PM CDT.
1.) To clearly understand the client's cybersecurity environment and respective product.
2.) To monitor, configure, and troubleshoot cybersecurity issues and related monitoring tools
3.) To analyze and validate cybersecurity incidents in-detail and help the L3 team with RCA / data or logs collection
4.) To enable knowledge transfer / trainings through creation / maintenance of configuration documents, test plans, operational manuals and provide operational training to L1 team.
5.) To analyze and fine-tune cybersecurity policies, participate in cybersecurity review calls pertaining to change requests & recommendations on cybersecurity policy changes.
6.) To implement changes, monitor security device performance and implements performance tuning when necessary.
7.) To prepare analyses and reports to highlight the project progress / challenges and ensure quality and accuracy to the client
E- Prakash.singh@apptadinc.com