What are the responsibilities and job description for the Front Desk Supervisor/Customer Service position at Apptness?
Job Summary:
We are seeking a Front Desk Supervisor to oversee front desk operations, provide guest service and leadership, resolve customer complaints, and train staff. The ideal candidate will have excellent communication skills and the ability to work in a fast-paced environment.
Key Responsibilities:
- Oversee front desk operations to ensure seamless guest experiences
- Provide exceptional guest service and guidance to maintain consistent customer satisfaction
- Resolve customer complaints in a professional and timely manner
- Train and supervise staff to ensure they meet Hilton's high standards
About Hilton:
Hilton is the leading global hospitality company with a rich history of innovation and quality. We value hospitality, leadership, quality, productivity, dependability, customer focus, adaptability, and more.
What You'll Like About Working for Hilton:
Hilton offers a dynamic and inclusive work environment where you can grow your career and make a difference. As a global leader in hospitality, we offer opportunities to develop new skills and advance in your role. Our commitment to diversity, equity, and inclusion makes us an attractive workplace for those who share our values.
