Engagement Manager

Appwrap is a team of CPAs and business process experts with deep knowledge in maximizing the efficiency and functionality of ERP systems​. We specialize in Oracle NetSuite optimization, implementation and integration, including IT enhancement and highly responsive technical support services.

As an Engagement Manager with Appwrap you will be responsible for successfully delivering end-to-end implementations of NetSuite for a portfolio of Clients. Engagement Managers are hands-on in Client engagements serving as Sponsor and even as Architect or Project Manager on our more strategic and high visibility engagements. Engagement Managers will collaborate with other EMs across verticals and disciplines to grow the NetSuite practice and improve process. Client stakeholders and your team at Appwrap will look up to you for organizational and engagement leadership and business process and systems architecture advisory based on your extensive NetSuite and business transformation experience.
 

• Be proactive and serve as the Client's advocate during engagements
• Support discovery and requirements gathering workshop
• Support process mapping/reengineering and future state process design
• Advise client on standard functionality, leading practices for software and industry
• Functional system configuration design, drafting requirements and design documents
• Collaborate with technical counterparts to deliver custom solutions to meet Client requirements
• Manage scope and requirements and work within budget/allocation at all times
• Advise Configuration Workshops and Offline Configuration Activities
• Advise User Acceptance Testing (UAT) and Systems Interface Testing (SIT) Activities
• Advise End User Training (EUT) and enablement planning activities
• Define data migration strategy and lead and/or complete all data migration activities
• Provide ongoing support to Clients post go-live as needed
• Lead full-cycle NetSuite implementation projects, including all project phases: Plan, Design, Build, Verify, Deploy, Support
• Translate complex business requirements and processes into technical designs
• Perform fit/gap analysis on business requirements en route to system design and execution
• Collaborate and work closely with in-house development team to implement custom solutions
• Develop wireframe and schematic diagrams to support customer requirements gathering and overall business process discovery
• Lead project management activities such as status meetings, planning, work breakdown, and change control
• Support efforts to attract new clients into the firm and with scoping new projects
• Contribute to internal company initiatives including go-to-market efforts, knowledge management, and enablement
• Willingness to learn and develop NetSuite product skills in all areas as required by customer engagement
  
   

Qualifications

• Bachelor's or Advanced degree in Business, Accounting, Computer Science, or Information Systems
• 6 years of hands-on NetSuite configuration and consulting/administration experience, 8 full life cycle implementations
• NetSuite Certifications heavily preferred - ERP Consultant, Administrator
• Strong interpersonal communication, conflict resolution, and change management skills
• Strong organizational, project management, and time management skills
• Ability to successfully manage client and team interactions, and communicate with technical and non-technical audiences
• Strong background in finance/accounting, supply chain, consulting services, and/or industry specific experience
• Capable of designing end-to-end solutions with SuiteCloud Platform tools (SuiteBuilder, SuiteFlow, SuiteScript, SuiteTalk)
• Extensive familiarity with data migration plan and procedures and hands-on experience completing Go-Live cutover data loads
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
• Ability to work efficiently and effectively in a virtual environment and comfortable leading conference onsite workshops
• Experience managing a team of 5 consultants working across multiple engagements
  
   

Desirable:

• Advanced NetSuite Module Experience: Advanced Manufacturing, Quality Management, Warehouse Management, Materials Requirements Planning, SuiteBilling, Advanced Revenue Management, Services Resource Planning, OpenAir, SuitePeople HCM, NetSuite Planning and Budgeting, SuiteCommerce, International Localization
• Integration toolset expertise with Celigo, Boomi, FarApp
• Certified NetSuite SuiteCloud Developer (are you 'techno-functional'?)
• Certified Public Accountant (CPA) and/or Audit Experience
• Supply Chain Management Certifications (APICS)
• Project Management Certifications (PMP, CSM)
• MBA, Masters, or other advanced degrees