Vice President Operations

APR Consulting, Inc. has been engaged to identify a Vice President of Operations

Location: Las Vegas, NV 89118

Position: Vice President of Operations (Direct Hire)

Salary: $250K-$300K bonus 25-50%, Stock and RSU's.

Position Overview:

The Vice President of Operations will oversee property operations from the Las Vegas, NV corporate office, including Hotel Operations, Housekeeping, Catering & Banquets, Transportation, Retail, Spa & Salon, Guest Services, Facilities, Nightlife, Golf, and Horticulture. This role will set short- and long-term goals, manage budgets, and ensure the property meets financial and guest service targets. The VP will align operational strategy with company goals, maximize opportunities for success, uphold company values, and ensure a positive experience for both guests and team members. The VP is accountable for financial performance, daily operations, guest satisfaction, and employee engagement.

Key Responsibilities:

• Implement and uphold company core values: Care about everyone, show attention to detail, take responsibility, and always strive to improve.
• Establish and monitor departmental goals, objectives, policies, and procedures.
• Hold departments accountable for performance, ensuring compliance with policies, laws, and regulations.
• Manage departmental budgets, forecasts, labor, and payroll.
• Ensure exceptional service and satisfaction across all departments.
• Facilitate communication and meetings across departments for effective coordination.
• Oversee hiring, performance management, and employee engagement.
• Ensure training opportunities and foster a motivating environment for team members.
• Review contracts and ensure compliance, using strong negotiation skills.
• Address guest and team member issues with diplomacy and tact.
• Manage multiple priorities and meet deadlines.
• Promote ethical and positive relationships with team members, guests, and partners.
• Lead employee engagement, communication, and culture-building initiatives.
• Act as a role model for the company brand and support leadership development.
• Contribute to the development and execution of marketing strategies to optimize revenue.
• Review financial performance and implement cost reduction or program improvements.
• Prioritize customer service and safety standards.
• Stay informed on industry trends through ongoing education.
• Perform other duties as assigned.

Qualifications:

• Must be at least 21 years old and able to obtain Nevada Gaming Board registration or license.
• Bachelor’s degree or equivalent experience required.
• Minimum of 10 years in Gaming and Hospitality, with 7 years in leadership.
• Proficiency in Microsoft Office and basic computer skills.
• Experience in planning, project management, and organizational leadership.
• Knowledge of union and non-union environments preferred.