Retrieval Analyst

Job Title: Retrieval Analyst

Job #: 7803

Location: Remote, within 50 miles of an office - Kansas City, Beaverton, OR & Phoenix, AZ

Duration: 6 month contract

Job Description: Top 3 Required Skills:

• Previous document review/processing a plus
• Must have moderate Excel experience/knowledge (spreadsheets)
• PHI integrity - lots of documents being sent back and forth
• Organization - will be doing different projects and different rules apply for different projects
  
  

Responsible for the end-to-end process of collecting records and any other associated documents deemed necessary by our clients. Work within an assigned caseload and are responsible for obtaining the records within the Service Level Agreement contractually agreed upon with the client. Act as primary point of contact with vendors, claimants, record custodians and others.

As our Analyst, you will be responsible for:

• Manages a set caseload from start to finish, including prioritization, client communication, document management, and issues management in order to meet expected timelines
• Conducts case management consistent with the terms of the Statement of Work or supporting documentation and as specified within the process guidelines/protocols.
• Understands technical capabilities of current systems
• Conducts accurate data entry
• Coordinates record retrieval between client law firms and retrieval vendors
• Provide accurate claimant information to vendors
• Properly generate and submit required medical record authorization forms
• Generates and processes Plaintiff Fact Sheets
• Provide quality control for incoming records to ensure all necessary records are received
• Initiate workflows to alert clients of required actions and fulfillment action requests
• Daily follow-up with client law firms, retrieval vendors and claimants to ensure timely completion of required documents
• Works as a team member to meet critical weekly and monthly production deadlines.
• Ensures Personal Health Information (PHI) is secure at all times
• Regularly participates in meetings and is dependable as an internal/external resource on assigned projects
• Generates and processes Plaintiff Fact Sheets
• Other responsibilities as assigned
  
  

Requirements:

• Bachelor’s or Associate’s Degree in relevant field or one to two years equivalent work experience
• Prior work experience in customer service, call center, medical, legal, or insurance claims office
• Must be able to work independently and collaboratively as an effective team member
• Must be able to guide oneself with little supervision
• Able to adapt to constantly changing environment
• Must be proficient in MS Office applications, especially MS Excel
• Team Overview: We simplify and solve compliance challenges so our legal, financial, and healthcare clients can focus on what is most important to them. Our clients maximize value by leveraging our industry-leading team of experts and world-class technology to drive outcomes with speed and visibility.
  
  

Pre-Employment Requirement

All employment offers are contingent upon successful completion of our pre-employment screening that may include drug testing, background/criminal check, and if applicable, must meet eligibility requirements for access to classified information.

APR Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

About APR Staffing

APR Staffing was born from the merger of two well-respected technical staffing firms in Portland. ieSolutions, founded in 2002, enjoyed an impressive reputation as one of the largest locally-owned and most respected technical staffing companies. Professional Resource Group, aka Data Resource Group, founded in 2009, also earned regional acclaim for being a fast-growing and highly-motivated professional staffing agency. Both companies have been recent award winners for the Portland Business Journal's Fastest-Growing Private Companies. The two firms, now as APR Staffing, make for one of the fastest-growing and most-respected professional and technical staffing companies in Oregon and Southwest Washington.

Collaborating with our customers, we augment their workforce with technical and administrative professionals. We provide only high-caliber, professional-grade resources throughout the Pacific Northwest.