Demo

Training Developer IV

APR Staffing
Salem, OR Temporary
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/22/2025

Job Title : Training Developer IV

Job # : 20022-24

Location : Salem, OR - Remote

Duration : 6 month contract

We are seeking an experienced Training Developer IV with expertise in working with COTS or SAS Solution Providers developing training plans and materials in the Benefits Management industry.

This will work towards transitioning OEBB and PEBB Members and the State and Entity system administrators who serve them.

Scope :

Contractor's Key Person will participate in setting the strategic direction and implementing of the training plan and materials to support OEBB and PEBB programmatic and administrative functions. Contractor's Key Person will provide expertise in the planning efforts to identify and modernize the agency's training materials and training tools. The Training Developer IV will facilitate the conversion of strategies to actions and identify ways to optimize the agency's training and transition approach.

The Training Developer IV will play a critical role in managing the Solution Providers delivery of training plan and materials for the new benefits management system (Client.) Contractor's Key Person will provide expertise in solving training material creation and delivery to State and Entities Admins.

Tasks :

Contractor's Key Person shall :

  • Benefits Management Systems (Client) Training
  • Client Training : Manage Solution Provider development and Subject Matter Experts (SMEs) input of new Client training plan and materials.
  • Client Process Changes : Identify changes to processes with the new Client, create a change log for these process changes, and develop training materials for these new processes for staff and partners.
  • Develop a training implementation plan for the roll out of the new Client system.
  • Lead and coordinate new Client training at all levels.
  • Agency Change Management Strategy, Planning and Administration
  • Conduct organizational readiness assessments.
  • Assist in identifying organizational culture issues, business readiness, business needs and requirements, and change resistance related to major agency change efforts.
  • Design and implement organizational change strategies and plans based on assessments and desired direction of the agency.
  • Coordinate the implementation of change management activities related to major agency change efforts as approved by OEBB-PEBB management.
  • Recommend action to close gaps and ensure continued effective implementation of change management plans.
  • Identify areas where additional change management strategies may be required.
  • Identify risks that could potentially influence and affect change management activities.
  • Regularly report process and actions taken to mitigate risk associated with change management activities.
  • Engage key leaders and subject matter experts in change management planning.
  • Work with Communications team to ensure agency and specific efforts' communication plans are synchronized with change management efforts.
  • Consult with OEBB-PEBB management and SMEs to ensure that key business partners are aware of change management plans and that their interests and needs are factored into planning.
  • Review documents to ensure change management and change activity resource needs are considered.
  • Conduct research of other states' and large organizational efforts of similar size / scope to determine best approaches and practices for managing change.
  • Review documents to ensure change management and change activity resource needs are considered.
  • Conduct research of other states' and large organizational efforts of similar size / scope to determine best approaches and practices for managing change.

Agency Change Management Coordination

  • Recommend change management strategies and activities related to major agency change efforts.
  • Work with OEBB-PEBB management team and subject matter experts, and others to coordinate organizational change management strategies and implementation timelines with technical changes.
  • Coordinate change management activities with OEBB-PEBB change champions, and managers.
  • Work with key OEBB-PEBB change champions and managers to identify organizational and process issues and develop solutions to ensure successful implementation and adoption.
  • Assist OEBB-PEBB Communications Team to coordinate change management communications with project leaders and agency communication staff.
  • Collaborate in partnership with OEBB-PEBB management, SMES, and Client vendor to create training framework.
  • Agency Change Management Leadership and Consultation
  • Provide change management expertise and recommend strategic and tactical change management goals to support the success of agency change efforts.
  • Provide change management coaching, mentoring, consultation, and advice to leaders and staff.
  • Provide change management consultation and advice to agency leaders and staff on specific efforts and in regard to general change leadership practices.
  • Share best practices and models.
  • Coordinate and lead efforts to resolve differences as they arise.
  • Support joint planning activities around change management efforts with OEBB-PEBB leaders, other state agencies, and external partners.
  • Consult on methods to bring change into effect and recommend strategies to ensure the success.
  • Facilitate education related to change management processes and strategy.
  • Agency Change Management Assessment and Reporting
  • Develop performance measures and conduct assessments, both formative and summative, of the impact and effectiveness of change management activities.
  • Report results regularly to senior executive management team, agency leadership, program managers, and internal partners
  • Modify strategies as necessary based on assessment results.
  • Provide status reports to keep principal players and interested parties informed.
  • Identify barriers and propose solutions.
  • Monitor changes to ensure successful outcomes.
  • Assist in development, write, interpret and monitor agency policies, procedures and manuals in relation to change management practices.
  • Propose strategies or actions to deal with identified problems to ensure that actions will result in improved performance.
  • Presents relevant information related to trends and organization change barriers and enablers.
  • Participate in meetings, test groups, special studies and projects regarding new systems, programs, policies or procedures.
  • Keep current on developments in the change management field to maintain a high level of knowledge and competence.
  • Other duties as assigned.
  • Required skills and experience :

  • 3-years' experience as a Training and Transition Analyst.
  • Experience developing training plans and materials.
  • Experience managing a COTS or SAS solution provider in the development of training plans and materials.
  • Experience with Benefits Management Systems preferred.
  • Adobe Photoshop (1-3 years experience)
  • Windows 9x / 2000 / XP / NT / Vista / 7 (4-6 years experience)
  • Mac OS (4-6 years experience)
  • Adobe Acrobat (1-3 years experience)
  • Communication skills both verbal and written (7-9 years experience)
  • Learning ability (10 years experience)
  • Team work (10 years experience)
  • Presentation skills (10 years experience)
  • Project management (4-6 years experience)
  • Microsoft Office (10 years experience)
  • In addition, the ideal candidate will have skills and experience in :
  • Excellent presentation development and delivery skill
  • Proficient with Microsoft Teams or similar collaborative tools
  • Pre-Employment Requirement

    All employment offers are contingent upon successful completion of our pre-employment screening that may include drug testing, background / criminal check, and if applicable, must meet eligibility requirements for access to classified information.

    APR Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

    About APR Staffing

    APR Staffing was born from the merger of two well-respected technical staffing firms in Portland. ieSolutions, founded in 2002, enjoyed an impressive reputation as one of the largest locally-owned and most respected technical staffing companies. Professional Resource Group, aka Data Resource Group, founded in 2009, also earned regional acclaim for being a fast-growing and highly-motivated professional staffing agency. Both companies have been recent award winners for the Portland Business Journal's Fastest-Growing Private Companies. The two firms, now as APR Staffing, make for one of the fastest-growing and most-respected professional and technical staffing companies in Oregon and Southwest Washington.

    Collaborating with our customers, we augment their workforce with technical and administrative professionals. We provide only high-caliber, professional-grade resources throughout the Pacific Northwest.

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