Account Coordinator

Job Description

Job Description

AMPORTS has been a leader in the global automotive service industry for over 60 years. With multiple locations in the United States and Mexico, AMPORTS is one of the largest auto processors in North America. We believe in a perpetual commitment to quality, safety, operational excellence, and customer satisfaction.

Our purpose at AMPORTS is to leverage our port and terminal infrastructure, creating capacity, value, and supply chain solutions for finished vehicles. We take pride in providing service to our customers that is matched by no other. We know how to work hard, play hard, and recognize success. We want to welcome go-getters who are motivated to focus on pooling resources, knowledge, and skills to get the job done

Summary / Objective

The Account Coordinator will serve as an interface between customers and the operations team.

Essential Functions

• Effectively communicate and collaborate with customers and operations.
• Processing daily paperwork for ship arrivals, shipments and returns.
• Data entry of vehicles processed in E-tracking (accessories, releases, etc.)
• Updates and maintains the port tracking system.
• Resolve issues with customer accounts.

Competences

Supervisory Responsibility

This position has no direct reports.

Work Environment

Well-lighted, heated, and / or air-conditioned indoor office, production setting, outdoor / indoor shop environment, or enclosed vehicle with adequate ventilation and protection from extreme weather conditions.

Physical Demands

Light physical activity performing non-strenuous daily activities of an administrative or production / technical nature. Manual dexterity is sufficient to reach and handle items.

Position Type / Expected Hours of Work

This is a full-time position. Days and hours of work are primarily 8 hours each day, Monday through Friday on a day shift. This position often requires overtime.

Travel

This position does not have any travel requirements.

Required Education and Experience

One-year certificate from college or technical school, or three to six months of related experience and / or training, or equivalent education and experience.

Preferred Education and Experience

One-year certificate from college or technical school, or three to six months of related experience and / or training, or equivalent education and experience.

Computer Operations

Proficient personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.

Work Authorization / Security Clearance

Must be able to obtain TWIC badge (Transportation Working Identification Credential).

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

AMPORTS is an equal-opportunity employer, and diverse candidates are encouraged to apply.