Collections Representative

Pay Rate: $20.00/hr

Responsibilities:

• You will be responsible for the collection, via inbound and outbound dialing of unpaid consumer debt in a call center environment.
• Assign consumer debt inventory and be held accountable for collection performance based on departmental assigned targets.
• Collect accounts in compliance with applicable regulations and internal performance standards so as to achieve a pre-set goal objective.
• Utilize skip-tracing tools to obtain up-to-date customer information.
• Provide daily coverage of all accounts until payment arrangements have been made.
• Detail all discussions and actions in collections system or database.
• Multitask and navigate quickly through varies systems.

What you will need to have:

• High school graduate/GED
• Minimum of 1 year collections and/or customer service experience.
• Prior experience working in a call center

What would be great to have:

• Commercial Collections (B2B) experience
• Knowledge of applicable regulations
• Demonstrated skip tracing skills and ability