Demo

Collections Specialist

ApTask
Springs, FL Full Time
POSTED ON 3/8/2025
AVAILABLE BEFORE 4/6/2025

Job Summary:

The Financial Services Collections Associate role involves the collection of unpaid consumer debt in a call center environment. The successful candidate will be responsible for assigning consumer debt inventory, meeting performance targets, and utilizing skip-tracing tools to obtain up-to-date customer information.

Key Responsibilities:

  • Collection of unpaid consumer debt via inbound and outbound dialing
  • Assigning and managing consumer debt inventory
  • Maintaining compliance with applicable regulations and internal performance standards
  • Utilizing skip-tracing tools to obtain customer information
  • Providing daily coverage of accounts until payment arrangements are made
  • Recording discussions and actions in collections systems or databases

Requirements:

  • High school graduate or equivalent
  • Minimum 1 year experience in collections and/or customer service
  • Prior experience working in a call center

Preferred Qualifications:

  • Commercial Collections (B2B) experience
  • Knowledge of applicable regulations
  • Demonstrated skip tracing skills and ability

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