Windows Device Management Lead

About Client:
The Client is a leading global IT services and consulting company, providing a wide range of services to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more. It is one of the largest employers in the IT industry and has a vast and diverse workforce. The company places a strong emphasis on employee training and development. Client is known for its commitment to innovation and invests in research and development to stay at the forefront of technological advancements.
It offers a comprehensive set of services, including:
IT Services: Application development, maintenance, and testing.
Consulting: Business consulting, IT strategy, and digital transformation.
Business Process Outsourcing (BPO): Outsourcing of business processes to improve efficiency.
Enterprise Solutions: Implementation and support of enterprise-level software solutions. Digital Services: Services related to digital technologies, such as analytics, cloud, and IoT.

Salary Range: $110K-$140K/Annum

Job Description:
Technical :

• Requirement Gatherings of the Windows Applications.
• Creating package of the application using packaging tools including scripting if required.
• Test application packages for compatibility, functionality, and performance prior to deployment.
• Deployment of the application on end points via SCCM, Intune and Tanium.
• Package and customize applications for deployment using industry-standard packaging tools (e.g., App-V, MECM, Intune, MSI, MDT, App-V, Tanium etc.).
• Strong understanding of Application Packaging various tools (App-V, InstallShield, Admin Studio)
• Good hands-on PowerShell scripting, good hands-on windows troubleshooting (Windows 10, Windows 11, Windows Server) as well as deployment of the applications via SCCM and Intune along with troubleshooting
• Troubleshoot and resolve issues related to application packaging and software deployment.
• Perform complete end to end re-packaging of the software within SLA.
• Stay current with industry trends, best practices, and emerging technologies related to application packaging.
• Design, implement, and maintain imaging solutions using SCCM, MECM, Intune, Tanium platforms for deploying operating systems, applications, and updates.
• Develop and maintain standardized imaging configurations and deployment processes to ensure consistency and efficiency.
• Collaborate with IT teams to gather requirements and define imaging strategies to meet business needs.
• Create and maintain documentation for imaging processes, configurations, and troubleshooting procedures.
• Monitor imaging infrastructure and performance, troubleshoot issues, and implement solutions to optimize efficiency and reliability.
• Configure and manage task sequences, packages, and software updates for automated software deployment & management.
• Coordinate with security teams to implement security best practices and ensure the integrity and protection of imaging infrastructure.
• Coordinate and execute the patch management process for operating systems, applications, and software components.
• Identify, prioritize, and deploy security patches and updates to mitigate vulnerabilities and ensure system integrity.
• Develop and maintain patch deployment schedules, ensuring minimal disruption to business operations.
• Troubleshoot and resolve issues related to Imaging, patching, and software deployment.
• Document patching and imaging processes, including version control, change management, and configuration management
• Good knowledge of Service Now and ITSM.
• Document application packaging process including version control, change management, and configuration management.

• Delivery Management with ITIL Experience
• Customer management
• Leading strategic discussions and roadmap with customer leadership
• Thought leadership in bringing automation and process improvement in service delivery
• Leading Major Incidence calls and driving RCA process
• Managing coordination and follow-up/escalations to deal with 3rd Party vendor support tickets/issues.

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our compliance team at businessexcellence@aptask.com