What are the responsibilities and job description for the Account Development Manager position at Aptean?
Overview
Are you ready for what’s next, now?
We’re looking for an Account Development Manager to join our team in Alpharetta, GA. You’ll join an awesome team to support our growing customer base.
About the role
This position is responsible for leading a team of Account Development Representatives (ADRs). As the team manager, you will oversee their training, coaching, and motivation to drive success in generating opportunities for the sales team. This includes following up on inbound leads, conducting targeted outbound calling, and executing campaigns aimed at potential clients. We are seeking an energetic and results-driven leader with strong communication skills and a positive, professional demeanor. The ideal candidate is self-motivated, thrives in a fast-paced environment, and is committed to driving high activity and accountability to meet sales objectives. If you're looking to join a company that values its people, promotes hard work, and fosters a fun environment, then this is the place for you!
- Hire, train, and manage a high-performing team of Account Development Representatives.
- Coach and develop team members, fostering growth and potential career progression into sales or other roles within Aptean.
- Identify areas for process improvement and provide recommendations to enhance productivity.
- Manage and guide ADRs to consistently meet or exceed key performance metrics such as dials, appointments set, conversion to qualified opportunities, and sales.
- Ensure timely follow-up on all leads to maximize opportunities for converting them into viable sales prospects.
- Collaborate with Account Executives and Sales Leaders to ensure the smooth handoff of qualified leads
- Develop and execute targeted strategies to increase the number of high-quality leads for the sales team, specifically within the ERP market.
- Work closely with the marketing team to align messaging, campaigns, and content that resonate with potential ERP buyers.
About you
Requirements:
- Proven experience managing a team of Account Development Representatives.
- Background in an ADR or similar Pipeline Generation role with a track record of success.
- High-energy, positive, self-motivated, and dynamic leadership style.
- Familiarity with Salesforce and sales engagement platforms is a plus.
- Ability to inspire and motivate individuals and teams to exceed objectives.
- Strong prioritization skills in a fast-paced, high-demand environment.
- A relationship-driven professional who works hard with a positive and collaborative attitude.
- Thrive in a dynamic, fast-changing environment where challenges and setbacks are seen as growth opportunities.
- Receptive to feedback, committed to learning, and driven by continuous improvement.
- A team player who excels in building trust-based relationships with both customers and colleagues.
Perferred Qualifications:
- Experience working in the ERP, SaaS, or tech industry.
- Strong understanding of modern sales techniques, including inbound marketing, account-based selling (ABS), and solution-based sales.
What’s in it for you?
Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible and casual environment, an outstanding opportunity for career development and growth.
About Aptean
At Aptean, our mission is to solve tomorrow’s unique challenges today with unrivaled, purpose-built software and superior customer experiences from people who care. Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean’ s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused organizations. Aptean’ s compliance solutions are built for companies serving specific markets such as finance, healthcare, biotech and pharmaceuticals, over 10,000 highly specialized organizations in more than 20 industries and 80 countries rely on Aptean to streamline their everyday operations. “At Aptean, our global and diverse employee base is our greatest asset. It is through embracing and understanding our differences that we are able to harness our individual power to maximize the success of our customers, our employees and our company.” –TVN Reddy
Aptean pledges to promote a company culture where diversity, equity and inclusion are central. We are committed to applying this principle as we interact with our customers, build our teams, cultivate our leaders and shape a company in which any employee can succeed, regardless of race, color, sex, national origin, sexuality and gender identity, religion, disability or age.
Celebrating our diverse experiences, opinions and beliefs allows us to embrace what makes us unique and to use this as an asset in bringing innovative solutions to our customer base.
