What are the responsibilities and job description for the Technical Support position at Aptino?
Experience:
• 3-5 years of direct supervisory experience in the service delivery industry.
• 3-5 years of experience with large scale operations for IT field work.
- Superior customer service and people skills.
- Friendly and approachable demeanor and professional appearance.
- Enthusiasm, resilience, and a positive attitude.
- Well-developed sense of urgency and ability to multitask.
- Exceptional communication skills
- Attention to detail.
- Ability to juggle time and resources to meet or exceed expectations.
- Maintain professionalism under pressure.
- ITIL knowledge/experience a PLUS.
Job Types: Full-time, Contract
Pay: $35.00 - $45.00 per hour
Expected hours: 40 per week
Experience:
- Supervisor / Lead: 5 years (Preferred)
Work Location: In person
Salary : $35 - $45
