What are the responsibilities and job description for the Automatic Door Service Technician position at APTURA GROUP?
For APTURA Group, Core Values are not a slogan, but our way of doing business. They are foundational beliefs that reflect our company’s history and culture. We begin by creating an exceptional customer and employee experience, treating everyone uniquely and focusing on the way they want to be treated. We pride ourselves on providing excellence in our field by hiring and training experts in what we do. Our industry-leading team uses professional, transparent, and open communication to coordinate all of our activities to ensure we create a safer, more secure world.
By living our Core Values each day, we have the opportunity to make a difference and support our customers by following through on our promise to them of “providing YOU what YOU need, when YOU need it.”
JobSummary— The Automatic Door Service Tech- will perform professional installation, repair, and service work on automatic swinging and sliding doors. The position will also cross train in electrical door hardware, access control systems, and camera systems.
The Automatic Door Service Tech is responsible and accountable for:
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By living our Core Values each day, we have the opportunity to make a difference and support our customers by following through on our promise to them of “providing YOU what YOU need, when YOU need it.”
JobSummary— The Automatic Door Service Tech- will perform professional installation, repair, and service work on automatic swinging and sliding doors. The position will also cross train in electrical door hardware, access control systems, and camera systems.
The Automatic Door Service Tech is responsible and accountable for:
- Maintaining a safe, productive, and timely work environment for both self and team member(s)
- Having a professional and positive attitude in all activities, especially in interactions with customers
- Following direction and guidance of CIH leading technicians for all work performed and complete duties as assigned
- Assists in ensuring work instructions are clear and necessary tools, materials and equipment are loaded into company vehicle, or otherwise arranged, to ensure an efficient and productive customer visit, prior to leaving the office
- Good workmanship in all activities including demolition, installation and cleanup ensuring no damage to customer equipment or facility and proper installation of all materials and equipment
- Coordination with service manager and other service technicians, as required to ensure the work is completed properly and in alignment with customer expectations
- Seeks out training on new skills and installation techniques and diligently listens and consistently applies knowledge gained to grow expertise as a technician
- Participate in any and all applicable training opportunities for both safety and this position
- Assist in removal, installation, service, and troubleshoot automatic door operators, access control systems and camera systems per the scope of work and customer requirements
- Report daily job progress to Service and Installation Manager
- Track and maintain all job-related paperwork (and computer system information) and submit in a timely manner
- Reviewing packing slips and materials to assure suitability for the intended application before starting work
- Utilize company vehicles according to vehicle policy and applicable laws
- Work a flexible schedule as needed when work dictates
- Work at various job sites including construction sites and existing, in-use, facilities
- 3 years of relevant auto door experience
- AAADM Certified
- Meet or exceed the skill requirements of this position
- Pre-employment background and drug screening
- No issue with repetitive use of fingers and hands, standing, squatting, bending and lifting up to 50lbs
- Able to work at heights off of ladders, scaffolding, lifts, platforms, etc
- Valid driver’s license with no adverse occurrences in the last 5 years
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