What are the responsibilities and job description for the Customer Service Representative position at APTURA Group?
About Us
We are a leading organization committed to providing excellent customer service and treating every individual uniquely. Our team of experts is passionate about delivering exceptional results and making a difference in the lives of our customers. We value professionalism, transparency, and open communication to ensure a safer and more secure world.
Job Overview
The Inside Sales Associate will be responsible for assisting customers by identifying their needs, using computer systems, billing merchandise orders, and making necessary entries to the inventory control system. The successful candidate will also distribute special order parts, receive warranty parts, and quote customers on needed products. Key responsibilities include:
Requirements
To be successful in this role, you should have good communication skills, ability to work in a fast-paced environment, and basic computer knowledge. You should also be able to lift up to 25 pounds and stand for long periods if needed.
We are a leading organization committed to providing excellent customer service and treating every individual uniquely. Our team of experts is passionate about delivering exceptional results and making a difference in the lives of our customers. We value professionalism, transparency, and open communication to ensure a safer and more secure world.
Job Overview
The Inside Sales Associate will be responsible for assisting customers by identifying their needs, using computer systems, billing merchandise orders, and making necessary entries to the inventory control system. The successful candidate will also distribute special order parts, receive warranty parts, and quote customers on needed products. Key responsibilities include:
- Assisting customers over the phone or in person
- Handling customer payments and credit applications
- Maintaining a clean and organized workspace
- Managing small projects as needed
- Quoting and selling products to customers
- Using computer systems and software efficiently
- Working independently with minimal supervision
Requirements
To be successful in this role, you should have good communication skills, ability to work in a fast-paced environment, and basic computer knowledge. You should also be able to lift up to 25 pounds and stand for long periods if needed.
