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Swimming Pool Warranty Repair Technician

AQUA BLUE POOLS
Charleston, SC Full Time
POSTED ON 3/14/2025
AVAILABLE BEFORE 5/13/2025

Luxury Pool Service Technician – Pool Equipment & Water Systems

🌊 Make a Splash in Your Career with Us! 🌊

Aqua Blue Pools is looking for talented and motivated individuals to join our Service Team! This is a full-time, year-round position (NOT seasonal) with great pay, benefits, and the opportunity to work with a team that values integrity, customer service, and having a great time while getting the job done right!

If you're a hands-on problem solver who enjoys working outdoors, tackling challenges, and ensuring happy customers, we’d love to meet you!

💲 Why You’ll Love This Job

  • Earn $22-$25 per hour (based on experience)
  • Company truck provided during work hours 🚛
  • Paid training – We’ll teach you the skills you need to succeed!
  • Opportunities for growth within our company. When you do well, we do well. Great employees are recognized and can grow with us!
  • Work in the great outdoors – no office cubicles here!
  • Be part of a team that supports each other and takes pride in their work

🔧 What You’ll Be Doing – Your Day in the Life of a Service Technician

This isn’t just another job—it’s a hands-on career where you’ll diagnose, repair, and ensure customer satisfaction while working with a top-notch team. Your day-to-day responsibilities will include:

🔍 Diagnosing & Repairing Pool Equipment

  • Troubleshoot, repair, and install pool equipment such as filters, pumps, heaters, timers, and High End Pool Automation systems 🛠️
  • Perform routine maintenance and inspections to prevent breakdowns
  • Accurately diagnose and resolve water chemistry issues to keep pools safe and sparkling ✨
  • Handle warranty service and repairs, following company procedures

📞 Customer Service & Communication

  • Be the face of Aqua Blue Pools! Provide professional and courteous service to customers, ensuring their questions are answered
  • Communicate with customers before and after service visits to set expectations and explain the work performed
  • Identify and recommend additional services as needed to keep pools running at their best
  • Ensure every customer is left happy and confident in their pool’s condition

📋 Documentation & Reporting

  • Keep detailed records of all work performed, including repairs, parts used, and follow-up needs
  • Take before-and-after photos of equipment and site conditions for documentation (and customer peace of mind) 📸
  • Update work orders daily, ensuring jobs are marked completed, rescheduled, or requiring follow-up

🚚 Inventory & Equipment Management

  • Perform daily truck inventory checks to ensure you have the right tools and parts before heading out
  • Remove and document warranty items and ensure proper inventory tracking
  • Sign out and return parts/tools used on each job to maintain accurate invoicing and stock levels

🛠️ Problem Solving & Escalation

  • If a job requires additional expertise, escalate it to the Service Coordinator or Service Manager
  • Work efficiently while ensuring quality craftsmanship—we want it done right the first time!
  • Participate in training sessions to stay up to date on new equipment and industry best practices

🚦 Teamwork & Daily Operations

  • Attend morning meetings to review job assignments and discuss key updates
  • Maintain open communication with the Service Coordinator and warehouse team throughout the day
  • Follow the Service Customer Journey SOP to provide a consistent, high-quality experience

🎯 What We’re Looking For

  • 23 years of age, South Carolina Driver’s License with a clean driving record 🚗
  • High School Diploma or GED
  • Ability to lift heavy equipment, bend, and stand for long periods (you’ll be getting a workout!)
  • A great attitude and a willingness to learn—HVAC knowledge is a plus, but not required!

💙 Why Aqua Blue?

At Aqua Blue Pools, we do more than just build and maintain pools—we create exceptional experiences for our customers and team members. Our Values are what sets us apart:

Optimism & Resilience: We tackle challenges with a positive mindset and never settle for anything less than the best.
Integrity & Trust: We do what we say we’ll do—no shortcuts, no excuses.
Exceeding Expectations: Our goal isn’t just customer satisfaction—it’s customer delight!
Ownership & Initiative: We empower our team to take charge, make decisions, and take pride in their work.
Diverse Perspectives: We welcome new ideas and perspectives—your voice matters here!

When you join Aqua Blue Pools, you’re not just another employee—you’re family. We take care of our people, and we have a great time doing it!

🎁 Perks & Benefits

  • Health, dental, and vision insurance after 90 days 🏥
  • 401K retirement plan 💰
  • Paid vacation and holidays 🏖️
  • Maternity & Paternity Leave 👶
  • Career development & training opportunities

🚀 Ready to Dive In?

If you’re ready to join a dynamic team, learn new skills, and grow in a hands-on, rewarding career, apply today!

📍 Aqua Blue Pools is a local, family-owned company serving the Lowcountry since 1991. Based in Hollywood, SC, we proudly serve customers on the coast of SC.

Apply now and start your journey with Aqua Blue Pools! 🌊🎉

Salary : $22 - $25

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