What are the responsibilities and job description for the True Dermatology -Front Desk Receptionist –Clanton - TRAVEL position at AQUA Dermatology?
True Dermatology, an AQUA Dermatology portfolio practice, is an Alabama-based dermatology practice specializing in skin cancer surgery, reconstruction, prevention, and medical dermatology. Led by Dr. Raj Patel, a double board-certified, fellowship-trained Mohs micrographic surgeon, the practice focuses on delivering the highest quality care with precision and confidence.
Our team has an immediate need for a Front Desk/Medical Receptionist. Medical Receptionists are the first point of administrative contact for patients in the office, performing a variety of essential office functions such as greeting, scheduling, and checking patients in and out for their appointments.
ESSENTIAL FUNCTIONS
- Adheres to the Credo and Service Goals and Values, always providing exceptional customer service.
- Greets and welcomes patients as they arrive for their appointments.
- Registers new patients and updates existing patient demographics by ensuring the collection of all necessary documentation for treatment and accurately collects and applies payments for services and products.
- Answers the phone while maintaining a polite, consistent manner using proper telephone etiquette; directs calls as necessary.
- Facilitates patient flow by notifying the clinical staff of patient arrival, being aware of delays, and communicating with patients and clinical staff, checking patients in and out for their appointments.
- Keeps office supplies adequately stocked by anticipating inventory needs and monitoring office equipment.
- Learns new products and maintains an accurate inventory of all items.
- Ensures a positive experience for each patient through excellent customer service practices.
- Verifies patient health benefits with approved healthcare companies.
- Sends out and receives medical records and referrals for patient care.
- Keeps reception area clean and organized.
- Works in a team environment to accomplish common tasks in a collegial manner.
- Other duties as assigned.
We offer competitive salaries and benefits:
- Medical, Dental, and Vision available after 30 days of hire
- Short-term disability and life insurance, and many ancillary options.
- 401 (k) available after 90 days of hire
- Excellent growth and advancement opportunities
- Discounts on products and services
POSITION TYPE AND EXPECTED HOURS OF WORK
- Full-Time
- Monday-Thursday 7-4
- Friday 7-12
LOCATION - Alabaster/Birmingham/Clanton/Pell City - Travel is required for this position
QUALIFICATIONS
Education - This position requires a High School Degree or equivalent completion.
Experience – 1 -2 years of medical office preferred.
Communication – Excellent oral communication skills; ability to communicate effectively.
Work Style - Must be able to work well independently but ask for help when needed—the ability to analyze and interpret information and interact and decipher information telephonically and electronically.
AQUA Dermatology is Florida’s premier and largest medical and cosmetic Dermatology practice, with over 107 locations throughout Alabama, Florida, and Georgia. Founded in 1998, our established practices offer patients the highest-quality outcomes and a stellar patient experience. Our passion and commitment are to treat every patient who walks through the doors as family.
