What are the responsibilities and job description for the Assistant Executive Manager, Housekeeping position at Aqua Green Services?
Overview: The Assistant Executive Housekeeper is responsible for ensuring the operation of the Housekeeping Department in an efficient manner providing all guests with quality service and a clean and safe environment throughout their stay, while effectively managing department staff, departmental expenses and maximizing service levels.
Responsibilities & Essential Functions
Responsibilities & Essential Functions
- Ability to lead, train, supervise work of department staff, assist with scheduling, employee guidance and direction.
- Will ensure staff is trained.
- Ability to lead, train, supervise Area Site Supervisors and maintain quality standards.
- Regular attendance is required, which will vary according to the hotel business needs.
- Lead by example and adhere to Aqua Green Services policies and standards and ensure department staff adheres as well.
- Flexible schedule to meet hotel business demands that may include nights, weekends, and holidays.
- Answer and coordinate all phone and radio calls. Must, at all times, be attentive, friendly, helpful and courteous to all guests, managers, and other team members.
- Will inspect the work and performance of the housekeeping team members.
- Will provide overall guidance and feedback to ensure work activities are properly completed and will communicate effectively.
- Will ensure housekeeping staff is aware of and following proper safety standards and is familiar with Emergency Procedures to direct and provide guidance accordingly.
- Will support other operational needs to ensure adequate supplies and materials are in stock and the department is operating according to budget.
- Attend mandatory safety and other training meetings as required.
- Manage client relationships monitor, maintain, and increase Area Financial Performance
- Be a resource for Client Relations in the area.
- Will be responsible for the interviewing, scheduling, leadership, organizing of activities, employment recognition, etc. of the Housekeeping Department.
- Perform other duties as assigned.
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
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