What are the responsibilities and job description for the CSR - Customer Service Representative position at Aqua Paradise?
Job Title: Customer Representative
Responsibilities:
- Analyze customer needs and provide appropriate solutions
- Conduct outbound calling to existing and potential customers
- Build and maintain strong customer relationships
- Respond to customer inquiries and resolve issues in a timely manner
- Provide product information and assist with order placement
- Collaborate with internal teams to ensure customer satisfaction
- Meet or exceed sales targets and goals
- Other duties as assigned
Requirements:
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving abilities
- Previous experience in customer service or sales preferred
- Ability to work independently and as part of a team
- Proficient in using CRM software Microsoft 365 and other relevant tools
- High school diploma or equivalent required, college degree preferred
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.
To apply, please submit your resume and cover letter highlighting your relevant experience and qualifications to Jim@aquaparadisespas.com
Job Type: Part-time
Pay: $14.00 - $18.00 per hour
Expected hours: 20 per week
Benefits:
- Flexible schedule
- On-the-job training
Shift:
- Day shift
Work Location: In person
Salary : $14 - $18