What are the responsibilities and job description for the Sales Support Analyst position at AQUABLUE?
DESCRIPTION: AQUABLUE stands as a global leader in aggregation services, empowering esteemed firms across financial markets, healthcare, and multimedia sectors with unmatched support and innovation. Our expert engineering prowess, visionary design capabilities, precise implementation strategies, and steadfast support define our commitment to excellence.
As a Sales Support Analyst at AQUABLUE, you will play a pivotal role in our fast-paced environment, supporting internal sales leaders by delivering tailored solutions that meet our client’s diverse infrastructure needs. This position requires proactive engagement with stakeholders to develop customized technical solutions aligned with project specifications. Candidates should possess a fundamental understanding of telecommunications and a strong desire to continually expand their knowledge and skills in this dynamic field. Join us and be part of a team dedicated to driving success through innovative sales support strategies.
The Team is primarily responsible for:
- Receiving new requests or RFP’s from internal sales leaders and qualifying the opportunity and project requirements.
- Corresponding with AQUABLUE’s 120 Global Partners to collect project details to fulfill solutions requirements for the client.
- Supporting internal sales leaders until the client is prepared to order the service.
- Working with carrier partners on procuring selected solutions and submitting for the Service Delivery team to review.
- The Team is also responsible for staying aware of changes or new trends in the telecommunications landscape, including but not limited to pricing trends, most reliable technologies, subsea cable advancements, etc.
You’ll Need to Have:
- Bachelor’s Degree in Business Management, Information Systems, or a related field in business and/or technology.
- Proven ability to multitask and effectively prioritize time across numerous projects.
- Effective communication skills with the ability to elucidate project intricacies to different audiences.
- Strong problem-solving aptitude.
- Able to interpret and analyze different pricing trends and product offerings.
- Excellent attention to detail and high standards of accuracy.
- High level of responsiveness with a strong work ethic and commitment to maintaining a high-quality work product.
- A team player mindset, ability to work as a part of a close-knit team and manage cross-departmental communication.
- Proficient MS Suite skills.
- 1-3 years of previous telecommunications experience preferred
Your Key Responsibilities:
- Ability to take the lead on assigned projects by remaining informed on project status, and effectively providing updates to the required parties.
- Engage with carrier teams to effectively guide opportunity timelines, design requests, pricing targets, etc.
- Managing assigned Salesforce opportunities as requested, ensuring all data is accurate and updated promptly.
- Provide details to Business Operations and Service Delivery teams on upcoming orders, to ensure a smooth handover process.
- Perform company and industry research to identify and onboard new carrier partners.