What are the responsibilities and job description for the Warranty Administrator position at Aquaknox Marine Norris lake?
Job Title: Warranty Administrator
Location: 856 Shanghai Rd, LaFollette, TN 37766
Company: Aquaknox Norris Lake
About Us:
Since 2008, Aquaknox has been a leading provider of high-quality boats and marine products. We are committed to delivering exceptional customer service and expertise in the boating industry. As we continue to grow, we are looking for a motivated and detail-oriented Warranty Administrator to join our dedicated team.
Position Overview:
The Warranty Administrator is responsible for processing warranty claims with manufacturers, maintaining accurate records, and supporting our service team to ensure a smooth and timely warranty process. This role is key to keeping things organized and making sure our customers get the support they need when warranty issues arise.
Key Responsibilities:
Warranty Claims Processing:
- Prepare and submit warranty claims to manufacturers for boats, engines, and accessories
- Ensure claims are accurate, complete, and submitted on time
- Follow up on claim approvals, denials, and payments
Customer & Service Team Support:
- Communicate with customers about warranty status and timelines
- Work closely with technicians to gather required documentation
- Help coordinate warranty parts returns when needed
Record Keeping:
- Maintain detailed records of all warranty activity
- Ensure compliance with manufacturer policies and procedures
Qualifications:
- Excellent attention to detail
- Proficiency with Microsoft Office (Word, Excel, Outlook)
What We Offer:
- Competitive salary based on qualifications and performance
- Comprehensive benefits package, including health insurance, retirement, and PTO
- Opportunities for professional development and career advancement
- A friendly and supportive work environment where you can thrive
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- Weekends as needed
Ability to Commute:
- LaFollette, TN 37766 (Required)
Ability to Relocate:
- LaFollette, TN 37766: Relocate before starting work (Required)
Work Location: In person
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k) matching
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Retirement plan
Schedule:
- 4 hour shift
- 8 hour shift
- Monday to Friday
- No nights
- Weekends as needed
Ability to Commute:
- LaFollette, TN 37766 (Required)
Ability to Relocate:
- LaFollette, TN 37766: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20