What are the responsibilities and job description for the Water Field Service Technician position at Aquamart Mfg,?
Job Overview
We are seeking a dedicated and skilled Field Service Technician to join our team. In this role, you will be responsible for providing on-site technical support and maintenance for our equipment and systems involving reverse osmosis water units. The ideal candidate will have a strong mechanical background and the ability to troubleshoot various electrical and plumbing systems. You will be the face of our company, ensuring customer satisfaction through effective communication and problem-solving skills. Opportunity for growth and promotion.
Duties
- Time will be split between warehouse/shop and field locations located throughout Ohio.
- Perform installation, maintenance, and repair of equipment in the field.
- Troubleshoot mechanical issues using logic, reasoning, and diagnostic tools.
- Conduct tests using voltmeters to ensure proper functioning of electrical systems.
- Fundamental knowledge of plumbing, softeners, and water filtration.
- Provide exceptional customer service by addressing client concerns and providing solutions.
- Document service activities and maintain accurate records of work performed.
- Collaborate with team members to improve service processes and enhance customer satisfaction.
Skills
- Proficient in mechanical knowledge, including electrical and plumbing.
- Basic knowledge of welding and fabrication or willing to learn.
- Experience with field service operations, demonstrating strong problem-solving abilities.
- Ability to troubleshoot.
- Strong communication skills in English, both verbal and written, to effectively interact with customers.
Join us as a Field Service Technician where your expertise will contribute significantly to our operations while ensuring high standards of service for our valued customers.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed
Application Question(s):
- Do you have a clean driving record?
Ability to Commute:
- Canton, OH 44708 (Required)
Work Location: In person
Salary : $20 - $25