LEAD LIFEGUARD

Summary:

Responsible for leading assigned employees in the successful completion of assigned tasks, projects, and job duties. Assist in maintaining a safe and healthy aquatic environment for all hotel guests. Oversee daily operations of the Lifeguards in the absence of Security Management. Perform Lifeguard duties when necessary. Provide excellent guest service and handle any emergencies appropriately.

Essential Functions and Responsibilities:

• Assist with training and developing department staff, as assigned
• Provide direction to assigned staff and oversee projects assigned to staff
• Act as a liaison, as necessary, between line staff and departmental leadership to ensure leadership is aware of any challenges with job performance, staffing levels, and/or job tasks
• Provide outstanding customer service in a timely manner to both guests and fellow employees
• Maintain supervision of the pool area, ensuring the safety of the pool area and guests
• Appropriately address any issues, concerns, or guest violations
• Recognize and respond effectively to all emergencies
• Enforce all facility rules and regulations
• Appropriately address any unsafe conditions
• Maintain a clean and attractive pool environment
• Conduct monthly in service training
• Maintain training records and re-certification training
• Perform other duties as assigned

Qualifications:

• 3 months previous experience working at a pool
• Excellent guest service skills
• Ability to remain calm and make appropriate decisions in emergency situations
• Ability to write routine reports and correspondence
• Ability to speak effectively one-on-one or in groups
• At least 18 years of age
• Lifeguarding Instructor certification preferred
• High school diploma or equivalent
• Ability to effectively communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Work Cards:

• Lifeguard certification
• CPR & First Aid certification

Physical Requirements:

• Frequently walk, stand or stoop (over 75% of the time)
• Ability to walk and/or run on slippery surfaces (over 75% of the time)
• Regularly lift, carry, push, pull or otherwise move objects weighing up to 25 lbs. (50% of the time)
• Speech, hearing, literacy, and vision (critical)
• Ability to tolerate moderate noise levels and extreme weather conditions (over 75% of the time)

Work Environment Potential Conditions:

• Extreme weather conditions
• Some dust, hot and cold temperatures

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.