What are the responsibilities and job description for the Communications Specialist position at Aquarius Professional Staffing?
Are you a reliable professional looking to get your foot in the door with one of the top healthcare networks here in the Cincinnati area? Don’t miss your chance and apply now!
What you will do as a Communications Specialist:
- Data entry for internal and external customer request.
- Answers phones for all support services departments and dispatches appropriate personnel to provide service based on request.
- Obtains information from all service requests.
- Clarifies requests and communicates to appropriate staff for support services.
- Follows up with requesting customer via call/notification process.
- Coordinate downtime assignments to appropriate staff. Coordinate break and meal schedules according to demand activity.
What you will need as a Communications Specialist:
- High School Diploma or GED
- 1 year of experience in a Customer Service focused role
- 1 year of experience working on the phone
- Ability to multi-task
- Ability to work in a fast paced environment
Salary : $51,300 - $68,100
